Reviews of Deye Cloud

By: Ningbo Deye Technology Co., Ltd. App

List of user reviews and ratings for Deye Cloud

Total ratings

4.39 (Rating count: 4,103)

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Review summary

Users consistently praise the app for being easy to install and user-friendly with clear real-time status and broad inverter compatibility, plus responsive support. However, there are recurring downsides: reliability issues including bugs and delayed data refresh; the charting/UI has become cumbersome after layout changes (split graphs, non-synced axes, many taps); missing or inflexible billing features (no fixed daily tariff, limited billing periods) and data sync gaps between modules (power flow vs device page). Overall, strong monitoring and setup are offset by UX frustrations and financial-tracking limitations.

Pros

Very easy to use and quick to set up.
Provides detailed current status and solid system monitoring.
Broad inverter compatibility with cloud-based management across brands.
Responsive support.

Cons

Reliability issues: frequent bugs, delays, and slow data refresh.
Charting and UI: split charts, unsynced time axes, and a proliferation of taps after the layout change.
Billing and earnings gaps: cannot set fixed daily tariff and limited billing-period options, affecting cost estimates.
Data synchronization problems: power flow data not in sync with the device page; inconsistent data across screens.

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User Reviews

Recent rating average: 4.30

All time rating average: 4.39

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19% (43)

Date	Author	Comment
2026-08-23	Ja*****	You can switch off the in-app ads/promotional banner under "Me 》Notifications 》Promotion notification 》Banner carousel".
You can switch off the in-app ads/promotional banner under "Me 》Notifications 》Promotion notification 》Banner carousel".
2026-08-22	Ni*****	Shows partial devices online when everything is online on app and would be nice to have faster refresh time.
Shows partial devices online when everything is online on app and would be nice to have faster refresh time.
2026-08-22	Sa*****	the best of the best
the best of the best
2026-08-22	Ra*****	খুব ভালো কাজ করছে।
খুব ভালো কাজ করছে।
2026-08-20	Ab*****	Green Power Energy
Green Power Energy
2026-08-20	Na*****	okay Average
okay Average
2026-08-17	Sa*****	1. There should be an option to real time update instead of every 5mn. 2. We should be able to set notifications based on the battery percentage 3. The app needs to support widgets so we can see from our home screen the data we need, instead of opening the app every now and then. other than that, the app is nice and smooth.
1. There should be an option to real time update instead of every 5mn. 2. We should be able to set notifications based on the battery percentage 3. The app needs to support widgets so we can see from our home screen the data we need, instead of opening the app every now and then. other than that, the app is nice and smooth.
2026-08-16	ow*****	smooth. An intelligent system that supports client and professionals.
smooth. An intelligent system that supports client and professionals.
2026-08-15	sa*****	very good
very good
2026-08-15	Th*****	i am not able to receive push notifications on my Samsung a55 when i open app it pops up the notification else it doesn't send me any notification when my phone is idle, i have even set my background usage still no notification during idle.
i am not able to receive push notifications on my Samsung a55 when i open app it pops up the notification else it doesn't send me any notification when my phone is idle, i have even set my background usage still no notification during idle.