Reviews of Mobilelink

By: Level3 Back Office Services App

List of user reviews and ratings for Mobilelink

Total ratings

3.38 (Rating count: 110)

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Review summary

Users find Mobilelink helpful for work tasks and easy daily use when it functions properly. However, many report repeated problems including non-functional updates, erratic time clock features, crashing, photo upload errors, and intrusive GPS requirements. These issues negatively impact work time tracking and task completion, causing frustration and forcing some to seek alternatives.

Pros

Helps with work-related items and provides on-the-go information.
User friendly and great for daily work use.
Highly recommended by some users who find it useful for retail and company work.
Recent updates improved uploading bank statements and inputting numerical values.
Allows clocking in and out, helping manage work time efficiently when functional.

Cons

App frequently requires updates that are unavailable or fail to install, blocking usage.
Time clock features often do not work or fail to record punches properly, causing errors and late punches.
Issues with uploading photos and deposit slips persist across multiple devices, with errors such as 'invalid photo bucket.'
App crashes frequently on opening and requires repeated logging in or refreshing to access features.
Mandatory GPS usage with geofencing causes privacy concerns and occasional involuntary clock-outs.

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User Reviews

Recent rating average: 2.20

All time rating average: 3.38

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55% (11)

Date	Author	Comment
2024-08-14	Te*****	The app says it needs a update but no update available I've cleared all data and cache and still nothing so kinda hard to do the job
The app says it needs a update but no update available I've cleared all data and cache and still nothing so kinda hard to do the job
2024-03-14	Mi*****	This app is useless garbage. I cannot submit morning/closing checklist because it does not allow me to select Yes or No for some options. It has been like this for years and mobilelink is incapable of fixing it. Pathetic.
This app is useless garbage. I cannot submit morning/closing checklist because it does not allow me to select Yes or No for some options. It has been like this for years and mobilelink is incapable of fixing it. Pathetic.
2022-11-10	hu*****	Great app for work related items and clarity. On the go info.
Great app for work related items and clarity. On the go info.
2022-08-17	Wi*****	Can we please get another update because everytime I clock in or clock out it gives me error something went wrong and record my time punch but doesnkt record it in Oracle which I am forced to o do a time correction then
Can we please get another update because everytime I clock in or clock out it gives me error something went wrong and record my time punch but doesnkt record it in Oracle which I am forced to o do a time correction then
2022-04-21	Ve*****	Changing my review because support commented. App is still garbage. 99% of ty time when I log in in have to exit the app and log in again because the only two options it gives ar the Call Lost and Who To Contact. Have to keep refreshing the app because the Time clock option does not appear and it has caused me to be late punching in every time I attempt to do so. @Mobilelink, you need to get on this. I don't know why we switched from ADP, at least that worked as intended.
Changing my review because support commented. App is still garbage. 99% of ty time when I log in in have to exit the app and log in again because the only two options it gives ar the Call Lost and Who To Contact. Have to keep refreshing the app because the Time clock option does not appear and it has caused me to be late punching in every time I attempt to do so. @Mobilelink, you need to get on this. I don't know why we switched from ADP, at least that worked as intended.
2022-04-12	TJ*****	App wants me to update but won't. I cannot clock in or out because of this. I cleared cache and uninstalled and reinstalled to no avail. ADP worked everytime.
App wants me to update but won't. I cannot clock in or out because of this. I cleared cache and uninstalled and reinstalled to no avail. ADP worked everytime.
2022-04-08	Za*****	I am not able to see my time card which is not ok needs to be updated asap if we have to keep using the app
I am not able to see my time card which is not ok needs to be updated asap if we have to keep using the app
2022-03-30	Da*****	Excellent app to have. Helps immensely in retail. Recommend to everyone.
Excellent app to have. Helps immensely in retail. Recommend to everyone.
2022-03-29	La*****	Can't see punch in/ punch out times anymore, use to be able to.
Can't see punch in/ punch out times anymore, use to be able to.
2022-03-17	Ce*****	Since they started trying to clock everyone in using the app I haven't been able to use the app. All it does is crash every time I try to open it. I've uninstalled/reinstalled the app multiple times since yesterday.
Since they started trying to clock everyone in using the app I haven't been able to use the app. All it does is crash every time I try to open it. I've uninstalled/reinstalled the app multiple times since yesterday.