LifeguardConnect

Connect is a life-saving app that links users to mental health and substance use resources. Connect is all-encompassing and helpful for anyone seeking to improve their mental health or access emergency resources and services.

Some of the key features include:

Use Alone Timer
Stay protected during substance use. App users can begin the timer prior to consumption and reset the timer when they are safe. If they become unresponsive, paramedics will be automatically alerted.

Drug Alerts and Notifications
Get up to date details about toxic drugs and important information in your area directly to your phone. Turn on the push notifications for instant updates, or check the app to see the most recent alerts.

Services Near Me
Find services in your area and get location details, hours, contact numbers and more. Filter and search by type of service to find what you need the most such as supervised consumption sites, health clinics, harm reduction supplies and more.

Resources
Be connected with the most important mental health and substance use resources at the click of a button. Connect is the centralized place to find access to help lines, chats, education resources, and emergency support.

Connect was developed in collaboration with British Columbia Emergency Health Services and Provincial Health Services of British Columbia, enabled by the British Columba Ministry of Mental Health and Addictions. Connect is intended for use within British Columbia and Ontario. Select features may not be available, accessible, or functional outside of British Columbia and Ontario. If you would like to request Connect for your region, please contact support@lifeguarddh.com.

Privacy & Security
No personally identifiable information is collected through Connect. Aggregated data, such as the number of users in a particular city, is anonymous. Lifeguard Digital Health cannot see any personal information, and the anonymized data is not available or sold to any other person, entity, government department, or service.
Connect is compliant with all industry privacy practices and regulations and meets the highest global standards.
When emergency services are contacted through Connect, associated call details are erased from the app once paramedics are dispatched. Personal data is neither collected nor retained by Lifeguard Digital Health.
In the event of a timer alert, only emergency services will gain access to user data, such as their current location. Data is anonymized and used for informing regional public health prevention response parties.

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