Reviews of Derayah - Trade & Invest

By: Derayah Financial App

List of user reviews and ratings for Derayah - Trade & Invest

Total ratings

4.02 (Rating count: 2,945)

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Review summary

Users widely report serious login and authentication problems including frequent account lockouts and OTP failures. The app lacks essential financial summary features and has a generally poor user experience with bugs and interface issues. While some appreciate the design improvements and the presence of biometric login, the overall sentiment is negative, expressing frustration over usability and reliability problems compared to the older version of the app.

Pros

Some users find the app 'Amazing'
The app's interface is an improvement over previous versions according to some
Biometric login (fingerprint) feature is available

Cons

Frequent login issues including 'unknown error' and password rejection despite correct input
No autofill for password, leading to inconvenience
App frequently revokes user access after incorrect or even correct password attempts, causing account lockout
Authentication via OTP often fails to be delivered via SMS or email
The dashboard lacks critical financial summaries like total profit/loss and purchasing power; the old app's dashboard was preferred
The app has bugs such as broken news links and poor user experience, including small font size and annoying pop-ups
Frequent updates require repeated biometric login reactivation, which is inconvenient
Password complexity requirements are problematic; some special characters are disallowed causing frustration

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User Reviews

Recent rating average: 1.80

All time rating average: 4.02

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79% (19)

Date	Author	Comment
2024-12-23	Ab*****	Worse than the original app
Worse than the original app
2024-12-02	AB*****	Always forgets my username and password and asks me to write them again.
Always forgets my username and password and asks me to write them again.
2024-11-27	Na*****	Unable to login. Always getting "unknown error"
Unable to login. Always getting "unknown error"
2024-11-26	An*****	No auto fill for password ??Can't manage transfer from/to global
No auto fill for password ??Can't manage transfer from/to global
2024-11-22	Su*****	تعليق كثير و البرنامج لا يعمل بشكل جيد بعض المهام لا يمكن عملها مثل تحويل المبلغ من قلوبال إلى المحفظة
تعليق كثير و البرنامج لا يعمل بشكل جيد بعض المهام لا يمكن عملها مثل تحويل المبلغ من قلوبال إلى المحفظة
2024-11-12	Ad*****	التطبيق سيء.. المشكلة الاكبر في مدراء الحسابات.. تسمع عنهم ولكن تنعب الى ان تستطيع تتواصل معاهم. والتطبيق ضعيف ولا بد من دعم مدير حساب او اي موظف من دراية. بالنسبة لي تجربتي بعد سنة معاكم سيئة جدا
التطبيق سيء.. المشكلة الاكبر في مدراء الحسابات.. تسمع عنهم ولكن تنعب الى ان تستطيع تتواصل معاهم. والتطبيق ضعيف ولا بد من دعم مدير حساب او اي موظف من دراية. بالنسبة لي تجربتي بعد سنة معاكم سيئة جدا
2024-10-26	Ma*****	Please add dark mode or themes to the app
Please add dark mode or themes to the app
2024-10-20	Sa*****	Unable to login even after resetting the password
Unable to login even after resetting the password
2024-10-10	Al*****	Amazing
Amazing
2024-10-06	Ma*****	The worst ever! App
The worst ever! App