DennyVend Operator

DennyVend Operator is the staff companion app for the DennyVend self-service and vending platform. It lets operators and service staff quickly verify a customer's purchased services and mark them as used directly at the point of service.

Sign in with your operator account, scan the customer's QR code or ticket, and instantly see which services they are entitled to — one-time services and active subscriptions alike. Confirm and redeem a service in a couple of taps, with clear on-screen feedback for every action.

KEY FEATURES

• Fast QR / barcode scanning — point the camera at the customer's code to pull up their account instantly.
• Service validation — see active one-time services and subscriptions tied to the scanned customer.
• One-tap redemption — confirm and mark a service as used, with immediate success or error feedback.
• Clear status messages — know at a glance whether a ticket is valid, already used, or expired.
• Built-in safeguards — the app recognises already-used, expired, and unrecognised tickets and tells you what to do next.
• Bilingual interface — fully available in English and Lithuanian.

WHO IS IT FOR

This app is intended for authorised DennyVend operators, attendants, and service staff. An operator account is required to sign in; it is not a consumer app and has no public sign-up.

HOW IT WORKS

1. Log in with the operator credentials provided by your organisation.
2. Open the scanner and scan the customer's QR code or ticket.
3. Review the customer's available services.
4. Select a service and confirm to redeem it.
5. The customer's balance updates immediately.

PERMISSIONS

• Camera — used only to scan QR codes and barcodes for customer and service identification.

DennyVend Operator works hand-in-hand with the DennyVend / DennyPay back office to keep service redemption fast, accurate, and accountable.

For support, contact your DennyVend administrator.