Reviews of Access Definitiv

By: The Access Group Australia App

List of user reviews and ratings for Access Definitiv

Total ratings

4.00 (Rating count: 2,094)

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Review summary

Users find the Access Definitiv app easy to use and feature-rich, with some praising quick pay processing. However, many experience frequent login problems, slow performance, freezing, and crashes. The app lacks convenience features like PIN login and multi-day timesheet entry. Additionally, users report spammy emails with no unsubscribe option and raise data security concerns, leading to frustration and poor user experience.

Pros

Easy to use for some users
Contains all necessary features for certain tasks
Pays are processed quickly and reliably for some users
Allows access to all information related to work
Supports photo log-on functionality

Cons

Frequent login and authentication issues including constant sign-outs and difficulty logging in
App frequently freezes, crashes, or becomes unresponsive
Slow loading times and poor overall app performance
Lack of convenient features such as PIN login and batch timesheet entry
Persistent spammy auto-emails with no easy way to unsubscribe and concerns about data security

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User Reviews

Recent rating average: 2.90

All time rating average: 4.00

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28% (7)

Date	Author	Comment
2025-01-21	Sh*****	Dosnt seem to work, 'error retrieving domain' msg all the time.
Dosnt seem to work, 'error retrieving domain' msg all the time.
2024-12-04	Ri*****	Really great to use and has all the features i need.
Really great to use and has all the features i need.
2024-12-04	Cr*****	Easy app to use
Easy app to use
2024-11-24	Dy*****	constantly having to re sign in
constantly having to re sign in
2024-11-13	Ma*****	no ability to see what you've clocked into.
no ability to see what you've clocked into.
2024-11-03	St*****	I find every now and then I find it difficult to capture my photo for log on, both pad and phone app
I find every now and then I find it difficult to capture my photo for log on, both pad and phone app
2024-09-04	Ro*****	I like it because it's easy to use and we find all-our information on the app.
I like it because it's easy to use and we find all-our information on the app.
2024-08-07	Dy*****	to hard to navigate
to hard to navigate
2024-07-12	gr*****	How is all your personal information stored from cyber attacks? Also sends auto spam email every single day no way to unsubscribe or stop them through the app.... They just keep coming even when you send a message asking how to stop it they won't write back......I wouldn't recommend to download this app unless you want constant e.mails and notifications every single day
How is all your personal information stored from cyber attacks? Also sends auto spam email every single day no way to unsubscribe or stop them through the app.... They just keep coming even when you send a message asking how to stop it they won't write back......I wouldn't recommend to download this app unless you want constant e.mails and notifications every single day
2024-05-29	IB*****	Random ally does not load since the last update. Also payslips won't download any more since the last update
Random ally does not load since the last update. Also payslips won't download any more since the last update