John Deere ExpertConnect

Name: John Deere ExpertConnect
Rating: 2 (25 reviews)
Author: John Deere

By: John Deere

Connecting customers and their advisors through real-time customer service.

Features & Capabilities

ExpertConnect enables agriculture and construction customers to have one-touch access to their local John Deere dealer for support and communication. Customers can download the free app and create a ticket with their local dealer's Parts, Service, or Integrated Solutions team. This notifies a team of experts that you need assistance. They can connect live with you via voice, text, or live video session to resolve your issue. ExpertConnect advisors can manage multiple service tickets through the mobile and web dashboard to maximize customer satisfaction. By downloading ExpertConnect you agree to our privacy policy and terms of use.

Key Features

-Connect with your local dealer experts.

-Request support

-Connect in real-time to resolve issues quickly

Key Tips

-Sign in with your mobile phone number.

-Requires 4G, LTE, or Wi-Fi

-Use wired or Bluetooth headphones for the best audio experience

-Enable permissions for video, camera, mic, and contacts

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

4.69.60 Last updated: 2026-05-21

Version code:

121311

Creation date:

2024-02-29

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.WRITE_CONTACTS Very high risk
android.permission.MANAGE_OWN_CALLS High risk
android.permission.READ_EXTERNAL_STORAGE High risk

Size:

150.21MB

Email:

Ex*****@JohnDeere.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 499,558 ▼ 3,780

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

John Deere

Google Play Store

https://play.google.com/store/apps/details?id=com.deere.expertconnect

Email:

Ex*****@JohnDeere.com

Website:

https://www.expertconnect.deere.com

User Reviews

It works but needs some changes. There needs to be a plus button for new tickets and then find the team you're trying to talk to. Right now it's kinda messy. I noticed the app doesn't allow messages in a closed ticket but it does allow texting into an archived ticket. Might want to do the same limiter on the archived tickets. Outside of that it has the potential to be a useful tool.