Reviews of Decluttr

By: Entertainment Magpie LTD App

List of user reviews and ratings for Decluttr

Total ratings

2.36 (Rating count: 6,027)

Review summary

Users appreciate the app's convenience in scanning and selling items with free shipping labels and an easy interface. However, many report very low payout offers, technical problems with scanning and logging in, and frequent issues with items being rejected or missing upon receipt. Customer support is often unhelpful, and some feel the service is unfair or a scam. Overall, the app is easy to use but disappointing in value and reliability.

Date	Author	Comment
2024-12-07	Ma*****	Just a useless app at this point. Used to work with barcode scanning devices, now just sits there staring at the barcode doing nothing with the camera, and they screwed something up so my zebra device can't even scan anymore. Also they pay nothing now, so I've switched to other apps that pay more and give some damn indication that it's doing something.
Just a useless app at this point. Used to work with barcode scanning devices, now just sits there staring at the barcode doing nothing with the camera, and they screwed something up so my zebra device can't even scan anymore. Also they pay nothing now, so I've switched to other apps that pay more and give some damn indication that it's doing something.
2024-06-28	*****	This place really wants you to just give them everything. They pay literally just cents for items. I had several items that this place offered a whole 22 cents for. I sold the same items on ebay for $18. So be careful and do some research first. I had a cart full, and they offered $4 for all of it. I got $122 on ebay. place is a rip-off. There are many reputable places. This isn't one of them. This place is just insulting. Plus a lot of great stuff they don't even have in their catalog.
This place really wants you to just give them everything. They pay literally just cents for items. I had several items that this place offered a whole 22 cents for. I sold the same items on ebay for $18. So be careful and do some research first. I had a cart full, and they offered $4 for all of it. I got $122 on ebay. place is a rip-off. There are many reputable places. This isn't one of them. This place is just insulting. Plus a lot of great stuff they don't even have in their catalog.
2024-05-29	Pe*****	After the update completely unusable. Lookups used to be practically instant. Keying in a barcode used to be difficult sometimes with my barcode scanner, now unusable. Before could scan a barcode. Then it would clear the field and the focus would go to the now empty field so I could hit scan again. Nonononono. Now returning to the field requires you to hit the x to clear the field before you can put in another barcode. They just dont want to make money it seems. Tired of explaining.
After the update completely unusable. Lookups used to be practically instant. Keying in a barcode used to be difficult sometimes with my barcode scanner, now unusable. Before could scan a barcode. Then it would clear the field and the focus would go to the now empty field so I could hit scan again. Nonononono. Now returning to the field requires you to hit the x to clear the field before you can put in another barcode. They just dont want to make money it seems. Tired of explaining.
2024-03-12	Br*****	Couldn't register. After clicking on "State" when I was inputting my address, it popped up "Enter State", but there's no states to choose from and it won't let me type anything in. Before all that I tried to scan a barcode on a DVD and my phone just vibrated over and over. Typed it in manually and it wouldn't let me hit enter. I'm just gonna uninstall. Too many problems right off the bat. I'm sticking with Mercari and Depop.
Couldn't register. After clicking on "State" when I was inputting my address, it popped up "Enter State", but there's no states to choose from and it won't let me type anything in. Before all that I tried to scan a barcode on a DVD and my phone just vibrated over and over. Typed it in manually and it wouldn't let me hit enter. I'm just gonna uninstall. Too many problems right off the bat. I'm sticking with Mercari and Depop.
2022-10-19	Go*****	Selected lost password 2x, waited hours for email, nothing. Tried it through a browser and got the email instantly. When the login part is all effed up right off the bat you know it's gonna be a quality app. And now I see you can't even buy stuff on the app? That's why I installed it! I went through all this effort JUST to buy items I wanted and you can't do that? And NOW because I had to go through all this for NO REASON, the items I wanted are gone. Man, you guys suck. Closing my account.
Selected lost password 2x, waited hours for email, nothing. Tried it through a browser and got the email instantly. When the login part is all effed up right off the bat you know it's gonna be a quality app. And now I see you can't even buy stuff on the app? That's why I installed it! I went through all this effort JUST to buy items I wanted and you can't do that? And NOW because I had to go through all this for NO REASON, the items I wanted are gone. Man, you guys suck. Closing my account.
2022-09-29	Jo*****	This app would be ok if it didn't have the worst scanner ever developed for Android (no it's not my phone, eBay scanner blazes through items). The lighting has to be perfect and the picture moves to the left when you motion right and down when you move up. So instead of just hovering over the item to scan you have to move and think in different directions. It's so annoying esp when it takes all that time to line up and then they don't even want it or will give you a nickel. Wau too much work
This app would be ok if it didn't have the worst scanner ever developed for Android (no it's not my phone, eBay scanner blazes through items). The lighting has to be perfect and the picture moves to the left when you motion right and down when you move up. So instead of just hovering over the item to scan you have to move and think in different directions. It's so annoying esp when it takes all that time to line up and then they don't even want it or will give you a nickel. Wau too much work
2022-06-16	Sm*****	I to found out about the scam going on here. That's how they make their money apparently. When it comes time to pay, the majority of your items are "incomplete" and you get paid way less than the agreed upon amount. It's sad, really. My most expensive games and movies were rejected and "disposed of". More like re-sold or given to employees to keep. VERY DISAPOINTED!
I to found out about the scam going on here. That's how they make their money apparently. When it comes time to pay, the majority of your items are "incomplete" and you get paid way less than the agreed upon amount. It's sad, really. My most expensive games and movies were rejected and "disposed of". More like re-sold or given to employees to keep. VERY DISAPOINTED!
2022-01-21	Fr*****	The point of Decluttr and other apps of this type are not designed to get you rich. They are paying for shipping costs and have made the process of scanning your books, CDs, DVDs, and BluRays easy. Like resale shops, they aren't going to take everything and you are going to be offered pennies on the dollar. I knew this going in. My agreed total was $9.18. Once my package was sent, received, and processed, I only received $4~. They wouldn't pay for BluRays I sent, but they won't send them back.
The point of Decluttr and other apps of this type are not designed to get you rich. They are paying for shipping costs and have made the process of scanning your books, CDs, DVDs, and BluRays easy. Like resale shops, they aren't going to take everything and you are going to be offered pennies on the dollar. I knew this going in. My agreed total was $9.18. Once my package was sent, received, and processed, I only received $4~. They wouldn't pay for BluRays I sent, but they won't send them back.
2021-08-03	Br*****	Beware! Everything seemed fine until it came time for my payment. Get the payment email and it's way less than it's supposed to be. At the very bottom of the email in the smallest print possible it says my package was missing an item. No surprise the item they claim is missing is the most expensive and rarest one. I just wanted to get rid of it so I didn't sell it on ebay. I should have because I could've gotten nearly 10x as much. I triple checked the box so I know for a fact it was in the box.
Beware! Everything seemed fine until it came time for my payment. Get the payment email and it's way less than it's supposed to be. At the very bottom of the email in the smallest print possible it says my package was missing an item. No surprise the item they claim is missing is the most expensive and rarest one. I just wanted to get rid of it so I didn't sell it on ebay. I should have because I could've gotten nearly 10x as much. I triple checked the box so I know for a fact it was in the box.
2021-06-22	Ty*****	Had an issue with a payment never received. Support was terrible. They wanted bank statements to prove payment was not received. ??? I never received one of the payments and finally gave up as they were unable to show proof that I received it and support stopped responding. It wasn't worth the hassle. Three other payments worked though it took time for them to get their payments working correctly. Also, app difficult to edit an existing list of items.
Had an issue with a payment never received. Support was terrible. They wanted bank statements to prove payment was not received. ??? I never received one of the payments and finally gave up as they were unable to show proof that I received it and support stopped responding. It wasn't worth the hassle. Three other payments worked though it took time for them to get their payments working correctly. Also, app difficult to edit an existing list of items.

Reviews of Decluttr

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