Reviews of Desert Diamond Sportsbook AZ

By: Desert Diamond Mobile LLC

List of user reviews and ratings for Desert Diamond Sportsbook AZ

Total ratings

3.11 (Rating count: 124)

Review summary

User reviews reveal a mixed experience with Desert Diamond Sportsbook AZ. While some praise the app for official payouts and decent promotions, many users report severe issues including poor customer support, app instability, bet limitations, complicated bonus conditions, and frequent problems withdrawing winnings. Additionally, location verification errors and slow responses compound user frustration. Overall, users find the app unreliable and challenging compared to competitors in the Arizona sports betting market.

Date	Author	Comment
2024-12-22	J *****	If you are not going to provide me with the $100 welcome bonus that was Advertised after a $20 ,deposit. Im just going to dispute it with my bank as fraud, im sick of all these online sports books scamming ppl, u have zero customer service, chats always offline, no email response....az gamming commission can deal with you guys...scamming ppl on Christmas...
If you are not going to provide me with the $100 welcome bonus that was Advertised after a $20 ,deposit. Im just going to dispute it with my bank as fraud, im sick of all these online sports books scamming ppl, u have zero customer service, chats always offline, no email response....az gamming commission can deal with you guys...scamming ppl on Christmas...
2024-12-04	Ry*****	Pays out officially. Always matters lol and then customer support was on point granting the new bonus after I signed up late bet $20 get 100 free. Plus I already won last night and got the $40 I won after playing $20 withdrawal to my bank and the money's already here! Everything about this app may not be the greatest but it's official they hold to there word and will definitely send you your winnings in like 12-24 hours. Try it out it's a good sign up.
Pays out officially. Always matters lol and then customer support was on point granting the new bonus after I signed up late bet $20 get 100 free. Plus I already won last night and got the $40 I won after playing $20 withdrawal to my bank and the money's already here! Everything about this app may not be the greatest but it's official they hold to there word and will definitely send you your winnings in like 12-24 hours. Try it out it's a good sign up.
2024-11-28	*****	This app is worthless. I've tried so many times to change my password and it will not log me in.. Whoever is in charge of this must be a complete moron.
This app is worthless. I've tried so many times to change my password and it will not log me in.. Whoever is in charge of this must be a complete moron.
2024-11-13	js*****	Severely limits wagers. $2 or less / bet. I reached a 3rd level of limitations. It's ridiculous. They have a bet $50, get a $25 free bet promo that I have to split up between 10-20 bets because of their limitations. Then I can't even use the $25 free bet without it being limited. Horrible. It's probably going to be the next sportsbook to cease operations. The last 2 football seasons, they had a really good promo, then halfway through the year, they immediately stopped without telling anyone. 2x.
Severely limits wagers. $2 or less / bet. I reached a 3rd level of limitations. It's ridiculous. They have a bet $50, get a $25 free bet promo that I have to split up between 10-20 bets because of their limitations. Then I can't even use the $25 free bet without it being limited. Horrible. It's probably going to be the next sportsbook to cease operations. The last 2 football seasons, they had a really good promo, then halfway through the year, they immediately stopped without telling anyone. 2x.
2024-11-07	ma*****	For 2 months, I have emailed DD about their app not allowing a deposit. All I receive from DD is that they are offline and somebody will get back to me. Fanduel, Draftkings are available in Arizona and much better customer service. Sad because I really loved DD app.
For 2 months, I have emailed DD about their app not allowing a deposit. All I receive from DD is that they are offline and somebody will get back to me. Fanduel, Draftkings are available in Arizona and much better customer service. Sad because I really loved DD app.
2024-09-26	CF*****	Very good sportsbook for us Arizonians. Lots of great promotions, competitive odds, and competent support. Trustworthy and quick payers.
Very good sportsbook for us Arizonians. Lots of great promotions, competitive odds, and competent support. Trustworthy and quick payers.
2024-09-21	ju*****	won't even load when I have a lot of freakin money already in the account. wow. thanks.
won't even load when I have a lot of freakin money already in the account. wow. thanks.
2024-08-12	Sc*****	The app is constantly freezing and is unpredictable. Sometimes I can't access it for days because it freezes every time I try to load it. I have a Samsung S22 which is a quality phone
The app is constantly freezing and is unpredictable. Sometimes I can't access it for days because it freezes every time I try to load it. I have a Samsung S22 which is a quality phone
2024-05-24	Ke*****	Second day using this app and already noticing that app interface would freeze whenever your bet goes live. That means one cannot login or do anything using the app while your bet is on. Tried clearing cache/deleting and reinstalling app and still unable to fix it. Once the match is over, I would be able to interact with the app again.
Second day using this app and already noticing that app interface would freeze whenever your bet goes live. That means one cannot login or do anything using the app while your bet is on. Tried clearing cache/deleting and reinstalling app and still unable to fix it. Once the match is over, I would be able to interact with the app again.
2023-12-09	jo*****	The worst sports book in AZ by far, I recently won 2 bets, processed with a withdrawal request and my account gets flagged which I have to verify with ID utility bill and my actual card, SMFH betmgm, draftkings, and fandule are so much easier to deal with. WHY NOT DO THIS VERIFICATION PROCESS WHEN MAKING A DEPOSIT!!! and to top if off I've made withdrawals b4 n didn't have a problem, and your sports book takes several days when the rest I've mentioned is within hours smfh what a freaken joke!
The worst sports book in AZ by far, I recently won 2 bets, processed with a withdrawal request and my account gets flagged which I have to verify with ID utility bill and my actual card, SMFH betmgm, draftkings, and fandule are so much easier to deal with. WHY NOT DO THIS VERIFICATION PROCESS WHEN MAKING A DEPOSIT!!! and to top if off I've made withdrawals b4 n didn't have a problem, and your sports book takes several days when the rest I've mentioned is within hours smfh what a freaken joke!

Reviews of Desert Diamond Sportsbook AZ

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