Siva Medicals

Siva Medicals is a field service management app built exclusively for authorised service engineers who install, maintain, and repair medical equipment. Designed for speed and reliability in the field, the app gives engineers everything they need to manage their workday — from the moment a ticket is assigned to the final sign-off.

Service Ticket Management
View all assigned tickets at a glance. Open a ticket to see full customer details, equipment information, service history, and current status. Move tickets through every stage of the workflow — from on-site arrival to work completion — with a single tap.

Schedule & Visit Planning
Browse your upcoming visits in month, week, or day view. See how many visits are scheduled on any given day and jump straight to the ticket from the calendar.

On-Site Attendance Tracking
GPS coordinates are automatically recorded when you mark a visit as started and when work is completed, providing a verifiable attendance record for every service call.

Parts & Warranty Management
Raise spare part requests, log defective returns to HQ, and record all parts used during a visit. Track replacement and completion status in real time.

Field Service Reports & Attachments
Upload Field Service Reports, photos, and supporting documents directly to a ticket. View, download, and manage all evidence attached to a service record from one screen.

Call Logs
Log every customer interaction against the relevant ticket so your service history is always complete and auditable.

Push Notifications
Get instant alerts when new tickets are assigned, statuses change, or action is required — so nothing falls through the cracks.

Built for the Field
Fast, offline-friendly, and optimised for one-handed use. Siva Medicals keeps engineers productive on-site, not at a desk