Reviews of Switch - Healthcare Jobs

By: Direct Care Source, LLC DBA Switch App

List of user reviews and ratings for Switch - Healthcare Jobs

Total ratings

2.82 (Rating count: 122)

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Review summary

Users appreciate the agency's shift availability in certain areas and supportive staff, along with improved app performance after troubleshooting. However, many face issues like app glitches, poor communication, cumbersome verification, and unclear geographic coverage. These problems result in frustration and wasted effort, suggesting the app needs significant improvements for broader usability and reliability.

Pros

Some users found plenty of shifts available in their area.
Supports a great community of agents and supportive staff.
Users appreciate the agency's commitment to safety protocols like TB tests.
Some users report improved functionality after reinstalling or clearing cache.
The direction of app development is promising, indicating future improvements.

Cons

App often fails to show available shifts or schedules, leaving users unable to find work.
Verification process is lengthy and frustrating; can also have issues with entering or updating personal information.
App has frequent technical issues, leading to constant need for updates and reinstallation.
Limited geographic coverage, with no upfront information on which states or areas are served, leading to wasted time.
Users report poor communication and customer support, including unresponsive staff and unaddressed payment issues.

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User Reviews

Recent rating average: 1.60

All time rating average: 2.82

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67% (12)

Date	Author	Comment
2024-12-24	ph*****	This company does not exist, after obtaining all your information, no one contacts you. The same person answers the phone and hpurs its suppose to be open.... it never is. These scammers now not only have our license number but our personal information. This location is an abandoned building according to Maps. BEWARE OF THESE SCAMMERS
This company does not exist, after obtaining all your information, no one contacts you. The same person answers the phone and hpurs its suppose to be open.... it never is. These scammers now not only have our license number but our personal information. This location is an abandoned building according to Maps. BEWARE OF THESE SCAMMERS
2024-12-22	Br*****	It doesn't tell you up front which states it covers. I went thru the time and trouble to set up account, two step verification and so on. Just to have it tell me at the end it doesn't cover my state. They need to have that information up front. Waste of 20 minutes of my time
It doesn't tell you up front which states it covers. I went thru the time and trouble to set up account, two step verification and so on. Just to have it tell me at the end it doesn't cover my state. They need to have that information up front. Waste of 20 minutes of my time
2024-12-12	Ja*****	I can't even type in my information! I even called them,and was transferred to 3 people who couldn't help me! Was only able to leave a message! Ughh! Guess I won't be switching!😡
I can't even type in my information! I even called them,and was transferred to 3 people who couldn't help me! Was only able to leave a message! Ughh! Guess I won't be switching!😡
2024-11-22	At*****	While setting up my account it didn't put my phone number in correctly I need help correcting this so that I can finish setting up my account Thank you
While setting up my account it didn't put my phone number in correctly I need help correcting this so that I can finish setting up my account Thank you
2024-11-13	QA*****	Fake. Beware! They illegally obtain your nurse license & info pretending to be for a job & then disappear w/o answering any emails. I'll call police now.
Fake. Beware! They illegally obtain your nurse license & info pretending to be for a job & then disappear w/o answering any emails. I'll call police now.
2024-11-01	Fe*****	Technical.issues on mywallet.
Technical.issues on mywallet.
2024-10-31	Mr*****	Reinstalled after clearing my cache and it was back up running great
Reinstalled after clearing my cache and it was back up running great
2024-10-07	Ga*****	Nothing shows up. No schedule is shown up. I got up buy now I
Nothing shows up. No schedule is shown up. I got up buy now I
2024-08-16	CL*****	app never works, even after pleading for help, unable to see any shifts other than the current date and that is always blank. I get told unstall and reinstalled, do this and still the same. Verification process is lengthy, all for nothing. Disappointing.
app never works, even after pleading for help, unable to see any shifts other than the current date and that is always blank. I get told unstall and reinstalled, do this and still the same. Verification process is lengthy, all for nothing. Disappointing.
2024-05-30	Pu*****	They have not pay me my money give me running around My name Marilyn
They have not pay me my money give me running around My name Marilyn