Reviews of crane game - DOKODEMO CATCHER

By: 株式会社DC7

List of user reviews and ratings for crane game - DOKODEMO CATCHER

Total ratings

2.66 (Rating count: 1,868)

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Review summary

Users praise the app for strong customer service and a good prize selection with fair pricing. However, international users face expensive, complicated shipping and frequent delays. Language barriers and registration issues are common drawbacks. Overall, positive sentiment centers on support and prize value, while shipping logistics and language accessibility are the main downsides.

Pros

Good prize selection and generally fair pricing.
Excellent customer service and responsive staff.
Positive perceived competitiveness of the crane-game experience compared to similar apps.

Cons

International shipping is expensive and complicated, often requiring forwarding services; high costs and complexity deter users.
Shipping delays and long wait times for prizes (often 1-3 months or more).
Language barriers: app content and support often in Japanese with limited or no English translations; hard for overseas users to understand.
Registration/login issues reported by users (inability to register or login).

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User Reviews

Recent rating average: 2.00

All time rating average: 2.66

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16% (20)

Date	Author	Comment
2024-04-02	Ja*****	Edit: My issue has been fixed by the friendly staff. I like the good choice of prizes and different types of machines!
Edit: My issue has been fixed by the friendly staff. I like the good choice of prizes and different types of machines!
2023-07-15	T.*****	Worst!
Worst!
2023-04-01	Iv*****	Stoopid
Stoopid