Reviews of crane game - DOKODEMO CATCHER

By: 株式会社DC7 Game

List of user reviews and ratings for crane game - DOKODEMO CATCHER

Total ratings

2.66 (Rating count: 1,866)

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Review summary

Users praise the app for strong customer service and a good prize selection with fair pricing. However, international users face expensive, complicated shipping and frequent delays. Language barriers and registration issues are common drawbacks. Overall, positive sentiment centers on support and prize value, while shipping logistics and language accessibility are the main downsides.

Pros

Good prize selection and generally fair pricing.
Excellent customer service and responsive staff.
Positive perceived competitiveness of the crane-game experience compared to similar apps.

Cons

International shipping is expensive and complicated, often requiring forwarding services; high costs and complexity deter users.
Shipping delays and long wait times for prizes (often 1-3 months or more).
Language barriers: app content and support often in Japanese with limited or no English translations; hard for overseas users to understand.
Registration/login issues reported by users (inability to register or login).

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User Reviews

Recent rating average: 2.00

All time rating average: 2.66

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31% (20)

Date	Author	Comment
2024-04-02	Ja*****	Edit: My issue has been fixed by the friendly staff. I like the good choice of prizes and different types of machines!
Edit: My issue has been fixed by the friendly staff. I like the good choice of prizes and different types of machines!
2023-07-15	T.*****	Worst!
Worst!
2023-04-01	Iv*****	Stoopid
Stoopid
2022-07-12	J *****	Not making an account to play. Uninstalled
Not making an account to play. Uninstalled
2022-06-24	El*****	This app was Dum
This app was Dum
2022-04-18	Li*****	I used to love this app. Everything was pretty straight-forward and staff were very kind. The way they shipped items was very well done as well. The problem now is that all of the changes deter international users. If you are local, that's great. But now, shipping is ridiculously complicated and expensive. I no longer use the app as it's just not feasible. I check in from time to time to see that my items are still listed and if they switched things back.
I used to love this app. Everything was pretty straight-forward and staff were very kind. The way they shipped items was very well done as well. The problem now is that all of the changes deter international users. If you are local, that's great. But now, shipping is ridiculously complicated and expensive. I no longer use the app as it's just not feasible. I check in from time to time to see that my items are still listed and if they switched things back.
2022-04-13	鄧雅*****	Tried various live crane games, & def feel like this is one of the better ones! First of all, we have a V-Tuber who shares information + strategies + sings. The prices are pretty fair;; I've personally found triple catchers pretty easy since the 💪 isn't too weak and the drop-off point doesn't require prize to bounce into hole... The rest do require more precision & luck - but still pretty fair in my opinion! For oversea users tho - shipping 😭 Kinda expensive + only kept for 14 days!!
Tried various live crane games, & def feel like this is one of the better ones! First of all, we have a V-Tuber who shares information + strategies + sings. The prices are pretty fair;; I've personally found triple catchers pretty easy since the 💪 isn't too weak and the drop-off point doesn't require prize to bounce into hole... The rest do require more precision & luck - but still pretty fair in my opinion! For oversea users tho - shipping 😭 Kinda expensive + only kept for 14 days!!
2022-02-28	Ki*****	It's ok 😐😐 not the best arcade game ever but.
It's ok 😐😐 not the best arcade game ever but.
2022-02-13	La*****	It seems like Dokodemo made many changes. These sadly look really difficult, as every text and notification is in japanese. They also only ship via TensoJapan nowadays, which is really complicated for overseas player. TensoJapan is only in japenese and I didn't understand a single word. You have to pay for your shipping probably with Yen and payment methods, which aren't available for most of us.
It seems like Dokodemo made many changes. These sadly look really difficult, as every text and notification is in japanese. They also only ship via TensoJapan nowadays, which is really complicated for overseas player. TensoJapan is only in japenese and I didn't understand a single word. You have to pay for your shipping probably with Yen and payment methods, which aren't available for most of us.
2022-01-23	m *****	開けなくなった
開けなくなった