Reviews of MyTankApp

By: Anova, Inc. App

List of user reviews and ratings for MyTankApp

Total ratings

2.79 (Rating count: 62)

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Review summary

Multiple reviewers report frequent login/registration failures and app crashes/freezes when accessing details. When functioning, the app reliably shows tank level and can be easy to use. Major complaints are poor Android UI, missing feature descriptions, lack of account setup/reset/help, and inconsistent behavior — though some users say recent updates fixed problems and the app now works for them.

Pros

Displays tank level/summary accurately for some users
Simple and easy to use when the app is working
App has been improved by updates — some users report it now works as expected
Syncs with actual tank readings (accurate monitoring)

Cons

Cannot register or log in for many users — repeatedly shows "log in failed" and some report no registration option
App crashes or freezes when viewing details, graphs, schedule or trying to scroll
Poor Android UI/UX — tiny login fields, looks like a PC layout, and several features lack labels or descriptions
Limited functionality and missing features (schedule buttons lack descriptions, cannot view building/base temperature)
Lack of in-app help, password reset option, and responsive support

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User Reviews

Recent rating average: 1.10

All time rating average: 2.79

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71% (15)

Date	Author	Comment
2024-12-12	Sh*****	No help for login and password
No help for login and password
2023-07-24	Me*****	Good luck getting help if the app doesn't work.
Good luck getting help if the app doesn't work.
2023-05-13	T *****	Hasn't worked for some time. It did at first and was great, not anymore. We were told they were working on it. That was January.
Hasn't worked for some time. It did at first and was great, not anymore. We were told they were working on it. That was January.
2022-12-25	Ge*****	One can't register. Login will not work if you are not registered. Developer needs to fix these bugs first.
One can't register. Login will not work if you are not registered. Developer needs to fix these bugs first.
2022-12-24	IM*****	I can't even register and there is no option to sign up or register. I had to Uninstall the app.
I can't even register and there is no option to sign up or register. I had to Uninstall the app.
2022-12-10	Sh*****	Needs a lot of work. Nowhere to register.. log in section is soo small. Wasn't ready for launch.
Needs a lot of work. Nowhere to register.. log in section is soo small. Wasn't ready for launch.
2022-12-06	Ch*****	Can't log in. Ask for a username and password. When you try and register it says login failed
Can't log in. Ask for a username and password. When you try and register it says login failed
2022-12-06	Yo*****	Completely USELESS. Nowhere to register. Whem u put in ur chosen credentials, just tells you " log in failed". But never gave u a place to register in the first place. Deleted my app...completely useless. Very disapointed. No instructions or anything.
Completely USELESS. Nowhere to register. Whem u put in ur chosen credentials, just tells you " log in failed". But never gave u a place to register in the first place. Deleted my app...completely useless. Very disapointed. No instructions or anything.
2022-09-27	St*****	I was excited about the app but my first interaction was a terminal disappointment. Created my username and password, clicked "log in" and guess what? "Log in failed"! No explanation about the failure reason and no guidance on how to fix it! A pity as I will not attempt using it again.
I was excited about the app but my first interaction was a terminal disappointment. Created my username and password, clicked "log in" and guess what? "Log in failed"! No explanation about the failure reason and no guidance on how to fix it! A pity as I will not attempt using it again.
2022-09-26	Ja*****	Cant register or log in says. Login failed 6 times
Cant register or log in says. Login failed 6 times