Reviews of DAT Car Service

By: LimoSys Software App

List of user reviews and ratings for DAT Car Service

Total ratings

3.83 (Rating count: 116)

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Review summary

User reviews of DAT Car Service app reveal a mixed experience. Positive points include ease of use, helpful drivers, and reliable service when available. However, many users report consistent problems such as taxis being late or unavailable, poor customer support, app malfunctions, payment issues with debit cards, and unprofessional driver behavior. While some customers are loyal and satisfied, the recurring complaints suggest that improvements in service reliability and app functionality are needed.

Pros

Some users find the app easy, quick, and useful.
Certain drivers provide helpful and courteous service.
The service can be dependable and reliable when available.
Users appreciate when taxis arrive on time or quickly.

Cons

Frequent issues with taxis not arriving or being late.
Poor customer service, including long hold times and unhelpful staff.
App functionality problems, including booking failures.
Drivers often do not accept debit payments and may be uncooperative regarding payment methods.
Some drivers exhibit reckless driving and lack of professionalism.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.83

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35% (7)

Date	Author	Comment
2024-10-11	Li*****	Taxi are never on time
Taxi are never on time
2021-07-23	El*****	Never a car available
Never a car available
2021-06-09	Ca*****	Worst cab service ever , the app never work and if you call the base they will put you on hold for 10 minutes to tell you that no cabs are available.
Worst cab service ever , the app never work and if you call the base they will put you on hold for 10 minutes to tell you that no cabs are available.
2020-03-11	A *****	This app is absolutely terrible. I preferred the old one. Please fix this. If you're losing customers this might be the reason why. It doesn't work properly.
This app is absolutely terrible. I preferred the old one. Please fix this. If you're losing customers this might be the reason why. It doesn't work properly.
2019-06-28	A *****	love it
love it
2019-06-13	A *****	good
good
2019-03-09	A *****	forget uber drivers. I was washing clothes and this man came out of his car and helped me like the man he is. Then he said where 2 next after that. After a 3 minute drive we arrived at the destination and he got out the car again and said where do I leave these at and I am just perplexed at this moment because there are people like him out there doing whatever they can to get that money.
forget uber drivers. I was washing clothes and this man came out of his car and helped me like the man he is. Then he said where 2 next after that. After a 3 minute drive we arrived at the destination and he got out the car again and said where do I leave these at and I am just perplexed at this moment because there are people like him out there doing whatever they can to get that money.
2018-11-28	A *****	When you call the base you get this guy who bearly speaks english who give you no time to finish what you wanna say and either puts you on hold or hangs up the phone on you non of the cars have the options to pay with debit. And if you ask 1 of the drivers if they take debit they look at you like you just popped out a new head.
When you call the base you get this guy who bearly speaks english who give you no time to finish what you wanna say and either puts you on hold or hangs up the phone on you non of the cars have the options to pay with debit. And if you ask 1 of the drivers if they take debit they look at you like you just popped out a new head.
2016-07-17	A *****	So easy and quick.
So easy and quick.
2016-06-22	A *****	I requested a car twice in 1 day & both times, they never showed up. The app sucks and their customer service does as well.
I requested a car twice in 1 day & both times, they never showed up. The app sucks and their customer service does as well.