Reviews of DAT Car Service

By: LimoSys Software

List of user reviews and ratings for DAT Car Service

Total ratings

3.83 (Rating count: 116)

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Review summary

User reviews of DAT Car Service app reveal a mixed experience. Positive points include ease of use, helpful drivers, and reliable service when available. However, many users report consistent problems such as taxis being late or unavailable, poor customer support, app malfunctions, payment issues with debit cards, and unprofessional driver behavior. While some customers are loyal and satisfied, the recurring complaints suggest that improvements in service reliability and app functionality are needed.

Pros

Some users find the app easy, quick, and useful.
Certain drivers provide helpful and courteous service.
The service can be dependable and reliable when available.
Users appreciate when taxis arrive on time or quickly.

Cons

Frequent issues with taxis not arriving or being late.
Poor customer service, including long hold times and unhelpful staff.
App functionality problems, including booking failures.
Drivers often do not accept debit payments and may be uncooperative regarding payment methods.
Some drivers exhibit reckless driving and lack of professionalism.

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