Reviews of Darktrace

By: Darktrace Ltd

List of user reviews and ratings for Darktrace

Total ratings

3.58 (Rating count: 384)

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Review summary

Top positives include a professional UI and generally favorable sentiment, plus useful update-driven features like the email option and improved action clearing. Top negatives focus on recurring issues: notifications failing after updates and broader stability/login/access problems, with onboarding friction for new users. Overall, the app is seen as promising but hindered by reliability and usability challenges in multiple reviews.

Pros

Professional-looking UI appealing to IT/security professionals
Strong overall positive sentiment (Excellent/Best/Nice/Love) across reviews
Notable updated features (email feature with potential links/attachments) seen as useful
Recent updates reported as more stable and improved (stability improvements)
Positive notes on improvements to how respond actions are cleared

Cons

Notifications not working or not displaying information after updates
Frequent functionality issues: app does not work / cannot access / login difficulties (including stuck at QR)
Onboarding and first-time-use experience perceived as non-user-friendly or confusing

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User Reviews

Recent rating average: 2.90

All time rating average: 3.58

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38% (22)

Date	Author	Comment
2026-01-21	Ev*****	Haven't used it yet but it looks very professional to me from an IT background.
Haven't used it yet but it looks very professional to me from an IT background.
2025-12-05	Ja*****	Had to recently delete and reinstall app multiple times. Notifications are not showing any info after recent update. Very frustrating.
Had to recently delete and reinstall app multiple times. Notifications are not showing any info after recent update. Very frustrating.
2025-11-10	Ca*****	I had to delete
I had to delete