Reviews of The Excellence Collection

By: Dapper Technologies

List of user reviews and ratings for The Excellence Collection

Total ratings

4.11 (Rating count: 168)

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Review summary

The Excellence Collection app is valued as a central, easy-to-use source for resort info (menus, events, activities, hours) and is especially helpful after check-in. However, multiple reviews report persistent download issues, login/authentication problems, and buggy performance, with open-times/content sometimes inaccurate or inconsistent. Improvements in reliability and up-to-date content are needed to realize its full potential.

Pros

Central hub for resort information—menus, event times, activities, and restaurant hours.
Easy to use and navigate after check-in, acting as the main gateway to on-site services.
Provides timely information on activities and restaurant hours to help plan your day.

Cons

Repeated app download/install failures (stops around 51–52%).
Login/authentication problems and frequent sign-out requiring multiple screens.
Buggy and slow performance with PDFs and limited functionality beyond PDFs.
Inaccurate or outdated restaurant/bar opening times and lack of a reliable schedule/chart.

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User Reviews

Recent rating average: 2.10

All time rating average: 4.11

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38% (14)

Date	Author	Comment
2026-02-10	Er*****	Excellence is what you have here, no doubt about it!
Excellence is what you have here, no doubt about it!
2026-01-24	Ch*****	does not authenticate when their website does. Just use their website.
does not authenticate when their website does. Just use their website.
2025-11-29	ty*****	won't download. stops at 51%
won't download. stops at 51%