Reviews of DANCE MASTERCLASS

By: Dance Masterclass App

List of user reviews and ratings for DANCE MASTERCLASS

Total ratings

4.30 (Rating count: 229)

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Review summary

DANCE MASTERCLASS is praised for its diverse dance content, educational value, and fun user experience that helps with fitness. However, multiple users report issues with subscription billing, inaccessible classes despite payment, poor customer support, and limited dance styles offered. Addressing these concerns could improve user satisfaction significantly.

Pros

Offers a variety of dance techniques and styles, including ballet and other styles like floor work and heels.
Provides useful content for both professional and amateur dancers to aid education and growth.
Users find the app enjoyable and fun to use.
Helps users get fit through dance.

Cons

Subscription and refund policies are confusing and cause dissatisfaction among users.
Some users report bugs related to subscription access and class availability after purchase.
Lack of timely customer support and responses to subscription cancellation requests.
Limited dance styles currently available; users desire more variety beyond ballet.

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User Reviews

Recent rating average: 3.50

All time rating average: 4.30

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27% (4)

Date	Author	Comment
2024-12-11	Fe*****	there is a bug. i have full access without a subscription.
there is a bug. i have full access without a subscription.
2024-10-20	Le*****	I was trying to contact the support team to cancel the subscription and didn't get any reply
I was trying to contact the support team to cancel the subscription and didn't get any reply
2024-10-14	An*****	Awesome 😎
Awesome 😎
2024-09-11	Ma*****	Don't help this app
Don't help this app
2024-07-11	Na*****	Really good!
Really good!
2024-05-28	Sc*****	This app is using scam to make you pay. It says 14 days free but then they charge you and doesn't do refund until 14 days and you have to give a reason when trying to get immediately your refund because you didn't even try to see is it worth it. Such a disappointment, I wanted for a long time to try it but this is ridiculous way to get money!!
This app is using scam to make you pay. It says 14 days free but then they charge you and doesn't do refund until 14 days and you have to give a reason when trying to get immediately your refund because you didn't even try to see is it worth it. Such a disappointment, I wanted for a long time to try it but this is ridiculous way to get money!!
2024-04-18	Kh*****	Good
Good
2024-04-14	Ch*****	This is a good app though I have just installed it . I like this app🫶
This is a good app though I have just installed it . I like this app🫶
2024-02-19	An*****	Even though I'm not a ballet dancer, I still find the content very useful for my overall education and growth as an amateur dancer. It's also fun to try new styles like floor work or heels
Even though I'm not a ballet dancer, I still find the content very useful for my overall education and growth as an amateur dancer. It's also fun to try new styles like floor work or heels
2024-01-03	Em*****	Makes us fit
Makes us fit