다함푸드 VOC

Daham Food VOC is an integrated business app designed to manage the daily operations of Daham Food Co., Ltd.'s business sites on a single mobile screen. Field personnel, delivery drivers, site/group managers, headquarters managers, and even site clients and customers all work together while viewing the same data.

Daham Food VOC is an integrated business app designed to handle the daily operations of Daham Food's business sites on a single mobile screen. ▣ Key Features

📸 Meal Serving Photos
- Directly take and upload photos of meals served at the workplace
- Real-time verification by headquarters and managers, allowing for operational quality checks at each workplace

🍽 Meal Count / Menu
- Workplaces input daily meal counts → Headquarters automatically tallies the data
- Instantly view workplace menus on mobile

🚚 Delivery Routes
- GPS records the delivery driver's route, workplace order, arrival time, and verification photos
- Check on-time delivery on a single screen

💬 VOC (Voice of Customer)

- Customers, client companies, and workplaces register feedback, and headquarters and managers respond
- Processing history remains intact to ensure seamless operation

📋 Contracts
- Digitally store contracts for each workplace, preventing missed renewals through expiration notifications

⏱ Attendance
- GPS-based attendance recording available only to authorized workplace personnel
- Convenient employee verification and settlement

🔔 Notifications
- Instantly deliver headquarters announcements, VOC responses, and delivery schedule changes via push notifications

▣ Who Uses This

- Headquarters / Yeongnam / Group Administrator — Operation status of all workplaces in the managed region

- Workplace Manager/Manager — Daily workplace operations (meal count entry, meal service photos, clock-in/clock-out)

- Delivery Driver — Tour records of workplaces on assigned routes

- Client — Status of our workplace's menu, meal service, and VOC processing

- Customer — Self-sign up using the workplace code to record meal status and register VOCs

▣ Safety and Permissions

- Permissions are automatically applied by role, so users can only see their own workplace information

- Location information is used only for clock-in/clock-out and delivery verification records

- Camera and Gallery are used only for meal service photos and attaching VOCs

- All data is encrypted and transmitted and stored securely

This app is a business app for Daham Food Co., Ltd.'s workplace partners. General users must have a workplace code to sign up.