Features & Capabilities

The GA DCSS mobile app simplifies child support case management for both custodial and noncustodial parents in Georgia. It offers secure, self-service features accessible on any mobile device, enabling users to efficiently manage their cases. Key functionalities include making child support and specialty payments, uploading verification documents, and submitting driver’s license deferral forms.

Custodial parents can conveniently add, update, or cancel direct deposits and request case closures directly through the app. The app also provides access to payment history for the past 12 months, scheduled appointment details, and an FAQ section with general information about DCSS programs and services. With real-time notifications and alerts, users stay informed of important case updates, ensuring a streamlined and user-friendly experience for managing child support matters in Georgia.

User Growth & Download Statistics

App
By:
Georgia Department of Human Services
Downloads:
373,023 678
Rating:
2.49
(4,609)
0.02
Version:
5.5.3 Last updated: 2025-12-23
Version code:
82
Creation date:
2016-08-22
Publisher country:
US US
Permissions:
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.READ_MEDIA_IMAGES High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • android.permission.USE_BIOMETRIC Low risk
  • android.permission.USE_FINGERPRINT Low risk
  • android.permission.WAKE_LOCK Low risk
  • com.google.android.c2dm.permission.RECEIVE Low risk
  • See more
Size:
37.97MB
Email:
dc*****@dhs.ga.gov
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Other platforms

Apple
GA DCSS (v5.5.3)
4.70 (19,401)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Georgia Department of Human Services
Google Play Store
https://play.google.com/store/apps/details?id=com.cspMobile.DCSSMobileApp
Email:
dc*****@dhs.ga.gov
Website:
http://dcss.dhs.georgia.gov

User Reviews

Users generally find the GA DCSS app easy to use and convenient for quick access to case information, often faster than calling. However, many reviews report ongoing login/authentication problems, reliability issues after updates, and broken appointment scheduling that pushes users to call. Notifications are inconsistent, with emails sometimes arriving sooner than in-app alerts. Password saving is unreliable. Overall, the app has strong usability benefits but needs major fixes to core functionality and stability.
Pros
  • Easy to use and quick to set up.
  • Fast and convenient access to case information (faster than calling).
  • Helps users stay informed about their case and account.
  • Positive overall user experience and helpful for accessing the account.
Cons
  • Frequent login/register problems and sign-in glitches.
  • App reliability issues and not working after updates (e.g., 'Terrible since 2023').
  • Appointment scheduling in-app often broken or requires calling a number.
  • Notifications are inconsistent; in-app alerts may be slow or absent while emails arrive separately.
  • Password saving/credential management is unreliable.
Recent reviews
My user name was assigned 8 characters. when entered, the app says invalid username. must not exceed 8 characters. Hello.
by Jo*****, 2026-06-01

Don't know why it just stopped working
by Ca*****, 2026-05-27

The only benefit from this app is seeing your deposit. You can't download your payment history. You have to contact child support to get the info and they haven't contacted me yet. Too many issues to list with this app!
by Ol*****, 2026-05-26
View all user reviews ›

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