Cshub Lite

CSHub — All-in-One Sales App for Indonesian MSMEs

One app to manage your WhatsApp CRM, online store, AI chatbot, and sales team. CSHub combines all the online sales tools you typically use separately — omnichannel CRM, broadcast, automated follow-ups, Kanban leads, and sales reports — into one mobile-friendly dashboard.

Suitable for online store owners, dropshippers, fashion/culinary/skincare brands, agents, and customer service teams who sell via WhatsApp daily.

WHY CSHub?
• Save time: reply to chats, create orders, send follow-ups — all from one app.
• Save costs: replace 3–4 tools at once (CRM + chatbot + store + broadcast).
• Suitable for MSMEs: designed for the selling style of Indonesian MSMEs.

KEY FEATURES

WhatsApp Omnichannel CRM
• Integrated inbox for WhatsApp, Telegram, Instagram, Messenger, and LiveChat.
• Automatic tickets and labels so you never miss a customer chat.
• Tidy conversation history per contact.

Chatbot & AI Agent
• Keyword bot for auto-reply to FAQ questions.
• AI Agent with RAG (trained using your own store data).
• AI can help answer product, pricing, and shipping questions.

Broadcast & Follow-up
• Send WhatsApp broadcasts to thousands of contacts with secure throttling.
• Automatic follow-up for unclosed leads.
• Reusable message templates.

Leads & Pipeline Kanban
• Drag-and-drop Kanban board for the sales pipeline.
• Tracking lead stages from prospect to closing.
• Notes and labels per contact.

Online Store & Transactions
• Product + variant + stock management.
• Create transactions directly from customer chats.
• Automatic shipping cost calculation (Biteship).
• Abandoned cart tracking for recovery.

Contact Scraping
• Pull contacts from WhatsApp groups & Google Maps for a leads database.

Master Data
• Categories, labels, team roles/permissions, message templates, media manager.

Reports & Analytics
• Statistics on sales, conversations, leads, products, and transactions.
• Daily/weekly/monthly graphs.
• Tracking sales team performance.

Settings & Teams
• Multi-user accounts with roles & permissions.
• Event notifications (incoming chats, paid transactions, etc.).
• Address cascade (province → city → sub-district).

SECURITY
• Automatic login with refresh tokens stored in the Android Keystore (encrypted).
• Auto-logout when tokens expire.
• End-to-end HTTPS to the CSHub server.

NEEDS A CSHub ACCOUNT
This app requires an active CSHub account. Register for free at https://cshub.id to start your trial.

SUPPORT
Any issues or suggestions? Contact the CSHub team directly from the Settings → Help menu, or email support@cshub.id.

Start selling smarter today. Download CSHub now.