Mechtrace

Mechtrace is a comprehensive customer app designed specifically for micro, small, and medium businesses to manage their service needs effortlessly. The app allows users to book technicians, create and track service tickets in real time, and rate technicians based on their service experience.

Mechtrace offers three main types of services: One Time Service where customers can raise service requests during machine downtime; Annual Maintenance Contracts (AMC) providing up to 12 services per year alongside unlimited access to a DIY video library and interactive blogs; and Online Troubleshooting via subscription-based DIY videos to quickly resolve minor issues. Additionally, the app features an e-commerce section offering a wide variety of spare parts with bulk purchase options and special offers. Join the Mechtrace family to ensure your machines run smoothly with professional and reliable service support.