myExpert

Name: myExpert
Rating: 3.85 (512 reviews)
Author: Cricket Wireless LLC

By: Cricket Wireless LLC

Reach out to your support expert today. We are here to help!

Features & Capabilities

myExpert offers convenient, U.S.-based expert support for all your technology needs. Whether you need help setting up your phone, connecting to Wi-Fi, syncing smart devices, or backing up your photos with myPhotoVault, our trained professionals are just a tap away. Enjoy unlimited access to premium services available exclusively with Cricket Protect Plus, including personalized tips tailored to your device.

With permission-based screen sharing and remote support, myExpert ensures a secure and efficient way to resolve your tech issues quickly. Additionally, the app supports continuous improvement by collecting real-time analytics and crash reports, guaranteeing the best user experience. Simplify your tech life today with reliable, expert help through myExpert!

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

10.1.17 Last updated: 2026-06-12

Version code:

305017103

Creation date:

2019-05-21

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.WRITE_SETTINGS High risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk

Size:

41.39MB

Email:

ap*****@dev.cricketwireless.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-27

Compare stats and ranking:

Ranking

# 218,537 ▼ 7

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Cricket Wireless LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.cricketwireless.expert

Email:

ap*****@dev.cricketwireless.com

Website:

http://www.cricketwireless.com

User Reviews

Users frequently report that the myExpert app crashes and its chat and Photo Vault features do not work properly. Many find that tech support is ineffective or unavailable through the app, often directed to call customer service instead. Delays in replacement phone deliveries and issues with insurance claims add to user dissatisfaction. However, when the app is functional, some users appreciate its easy navigation and helpful step-by-step support. Customer service is seen as polite and helpful by a few, though accessibility remains a major concern.

Pros

Some users find the app easy to navigate with excellent quality features.
When functioning, the app provides step-by-step assistance for phone issues.
Cricket wireless service itself is generally viewed positively by some users.
Customer service can be helpful and polite when reachable.

Cons

The app frequently crashes or closes unexpectedly, especially when trying to access chat or inbox features.
Chat with experts feature is often unavailable or not functional for Cricket users.
Photo Vault feature is reported not to work on Android devices, despite being advertised.
Tech support through the app is often unhelpful or non-existent, with users being directed to call instead.
Replacement phones and insurance claims through the app are slow or problematic, causing delays and frustration.

Recent reviews

I downloaded this app to try to be able to talk to someone that would fix the problems on my Cricket phone. Nope! I can't even get it to open!! Don't waste your time!!

S.*****, 2024-08-17

Why is this called a cricket app and something I pay extra for, not have the chat with experts even available to be because chat told me they only handle att accounts? Are you fn kidding me? ATTs name isn't anywhere in this app yet the chat feature is useless for its intended Cricket users for tech issues? And chat told me to make a claim I can go online and NOT the app also useless for its intended users? So I pay extra for photo stuff? Because that's the only thing the app does for us.