Reviews of CPS Link

By: CPS Products, Inc

List of user reviews and ratings for CPS Link

Total ratings

2.16 (Rating count: 201)

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Review summary

Users praise the app's potential when devices successfully connect, with some straightforward data recording and email export features. However, a majority criticize poor Bluetooth connectivity, especially on newer devices, frequent app crashes, and lack of updates since 2021. The requirement for WiFi limits practical usage in fieldwork. Many report inaccurate readings and complicated graphing. Documentation and tech support are insufficient, leading to frustration and loss of trust. Overall, the app's instability and poor compatibility with modern phones heavily impact usability.

Pros

When the app works and connects, it can successfully record CFMs and allows sending data via email.
The app supports multiple devices like the ABM-100, ABM-200, and TS-100 trend loggers.
Technical support response can be quick, though explanations may be lacking.
Some users find the device and app combination straightforward once initial connectivity hurdles are overcome.

Cons

The app frequently fails to connect to devices via Bluetooth, especially on newer phones and Android versions beyond 7.
Devices like ABM-100 and ABM-200 have compatibility issues with newer smartphones and tablets.
Connectivity bugs cause the app to not recognize equipment or disconnect after initial use, making devices unusable.
App requires WiFi connection to launch, limiting field usability since mobile data is insufficient for operation.
Lack of app updates since 2021 and poor support/documentation frustrate users, as issues remain unresolved for months.
The graphing and data visualization features are poor or insufficient, with inaccuracies in readings and complicated data displays.
Many users are disappointed with tech support availability and product support, causing users to lose trust.
The app layout and functionality need improvement; features like dual-axis graphing and device time setting are missing or poorly implemented.

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User Reviews

Recent rating average: 2.40

All time rating average: 2.16

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45% (46)

Date	Author	Comment
2026-03-12	Ge*****	App closes as soon as it opens. My anemometer is currently just paperweight.
App closes as soon as it opens. My anemometer is currently just paperweight.
2026-01-02	Je*****	Don't waste your time. DOES NOT WORK
Don't waste your time. DOES NOT WORK
2025-05-17	Da*****	Since recent updates nothing works.
Since recent updates nothing works.