List of user reviews and ratings for CoPilot shop/buy/sell used car
Total ratings
2.56 (Rating count: 2,121)
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Review summary
Pros
- Powerful, thorough search capabilities that help find exact cars.
- Responsive customer support and active development team.
- Shows available inventory with a clear list of options.
- Some users report finding exact matches and a helpful buying/selling experience.
Cons
- Sign-up/login failures and endless loading loops (sign-in issues).
- Frequent instability: crashes, freezes, white screens, and navigation glitches.
- Unintuitive, overly complicated search flow with too many steps and rigid filters.
- Missing critical data filters (Carfax damage, title status) and some broken Carfax/dealer links.
- Overall laggy performance and clunky UI.
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User Reviews
Recent rating average: 2.40
All time rating average: 2.56
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-07-13 | useful app, makes car shopping easier. | ||
| useful app, makes car shopping easier. | |||
| 2026-07-12 | slow glitchy bs | ||
| slow glitchy bs | |||
| 2026-06-24 | if we were able to type the kind of car we are looking for before the search like for example a truck 6 cylinder 4 door crew cab under 100,00 miles under 10,000 i think a better search could be done that way . | ||
| if we were able to type the kind of car we are looking for before the search like for example a truck 6 cylinder 4 door crew cab under 100,00 miles under 10,000 i think a better search could be done that way . | |||
| 2026-05-10 | looking for a particular vehicle model that was manufactured from 1993 to 2006. this app only shows 2008 and newer... You can't select the years to look for or expand the search area... | ||
| looking for a particular vehicle model that was manufactured from 1993 to 2006. this app only shows 2008 and newer... You can't select the years to look for or expand the search area... | |||
| 2026-03-01 | don't | ||
| don't | |||
| 2026-01-15 | *Their customer support is excellent and the dev is responsive, so I expect the app will get better. There is no way to filter critical things like reported damage on a Carfax or title status. Also, when adding cars to the buy list, the agent doesn't take into account the dealership being the same. Another issue, asking the dealership a followup about shipping, the agent sent an email with the merge field unpopulated. I'm rather disappointed with the service given the cost. | ||
| *Their customer support is excellent and the dev is responsive, so I expect the app will get better. There is no way to filter critical things like reported damage on a Carfax or title status. Also, when adding cars to the buy list, the agent doesn't take into account the dealership being the same. Another issue, asking the dealership a followup about shipping, the agent sent an email with the merge field unpopulated. I'm rather disappointed with the service given the cost. | |||
| 2025-12-29 | As of late 2025, poor interface for broad searches; I suppose it would be useful if you had an extremely specific, singular vehicle/trim in mind, but otherwise far too many unneccessary steps for extremely limited info. Hopefully will improve with future updates, since what it promises to do would be extremely useful! Again, if you know *exactly* the car you want, would probably be very useful, but currently not helpful if you're "browsing possibilities." | ||
| As of late 2025, poor interface for broad searches; I suppose it would be useful if you had an extremely specific, singular vehicle/trim in mind, but otherwise far too many unneccessary steps for extremely limited info. Hopefully will improve with future updates, since what it promises to do would be extremely useful! Again, if you know *exactly* the car you want, would probably be very useful, but currently not helpful if you're "browsing possibilities." | |||
| 2025-12-11 | bad app, I made a login on line and decided to get the app. I attempt to log in the app never loads the screen just flips. | ||
| bad app, I made a login on line and decided to get the app. I attempt to log in the app never loads the screen just flips. | |||
| 2025-12-08 | *App is working again but still has a couple of glitches. The app still loads back and forth between the 2 pages but works once you hit the back button.* My mom showed me this app on thanksgiving and it was great but starting on Monday all it does is bounce between 2 screens and never opens. I've uninstalled and reinstalled several times and nothing works. | ||
| *App is working again but still has a couple of glitches. The app still loads back and forth between the 2 pages but works once you hit the back button.* My mom showed me this app on thanksgiving and it was great but starting on Monday all it does is bounce between 2 screens and never opens. I've uninstalled and reinstalled several times and nothing works. | |||
| 2025-11-27 | the app used to work fine for me with the only issue I had was that older searches would not update. now after the latest update, tapping Carfax doesn't open the page and tapping the dealer site doesn't work as well. it only works on the web browser version. | ||
| the app used to work fine for me with the only issue I had was that older searches would not update. now after the latest update, tapping Carfax doesn't open the page and tapping the dealer site doesn't work as well. it only works on the web browser version. | |||
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