Reviews of eWeLink - Smart Home

By: CoolKit Technology App

List of user reviews and ratings for eWeLink - Smart Home

Total ratings

3.11 (Rating count: 60,015)

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Review summary

The app is feature-rich with broad device support and a generally usable UI, especially for Sonoff users. However, persistent login problems, aggressive monetization, stability bugs, privacy/data concerns, and pairing difficulties are the most commonly cited negatives across reviews.

Pros

Broad device compatibility within the Sonoff/eWeLink ecosystem, allowing control of a wide range of devices from one app.
User interface is generally user-friendly with many configurable options for automation.
Solid overall functionality and integration with the Sonoff ecosystem, appreciated by long-time users.
Automation and scene capabilities (e.g., NFC scenes, scenes that integrate with other services) are supported, showing the app’s feature richness.
Active development with updates that improve the app over time, according to some users.

Cons

Frequent login/logout issues and session instability, requiring repeated sign-ins and causing frustration.
Pushy marketing and subscription prompts, including promotional notifications and paywalls for premium features.
Crashes, instability, and slow performance that disrupt reliability of automations and daily usage.
Privacy concerns around data collection, cloud-based operation, and use of servers in China, plus location permissions requirements.
Connectivity and device pairing frustrations, including precision-location needs for WiFi pairing and discovery issues with new devices.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.11

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46% (117)

Date	Author	Comment
2026-09-05	To*****	Useless product. I bought Sonoff MiniR4 switching device and can not pair it with app. Tried everything, even reinstall app, but no result. App finds MiniR4 and I see on the device list, but can't connect it.
Useless product. I bought Sonoff MiniR4 switching device and can not pair it with app. Tried everything, even reinstall app, but no result. App finds MiniR4 and I see on the device list, but can't connect it.
2026-09-04	Ro*****	can not get door sensors to pair
can not get door sensors to pair
2026-09-01	Ye*****	don't know since when, the scene has this local symbols and they don't work as intended anymore, presence sensor unoccupancy scene will not cancelled out when occupancy re-detect. why fix something that is not broken!?
don't know since when, the scene has this local symbols and they don't work as intended anymore, presence sensor unoccupancy scene will not cancelled out when occupancy re-detect. why fix something that is not broken!?
2026-08-20	RS*****	App is Great.. But family/ home members cannot use it. Only one device can be signed in & use it. The moment anyone else logs in, any other gets signed out. Elders are not that tech savvy, that they self login each time. What's the point? Any workaround?
App is Great.. But family/ home members cannot use it. Only one device can be signed in & use it. The moment anyone else logs in, any other gets signed out. Elders are not that tech savvy, that they self login each time. What's the point? Any workaround?
2026-08-20	MI*****	very good
very good
2026-08-15	ra*****	I don't know why this app only has 2.8 stars? eWeLink is a great app. I've read lots of people who say it's 'slow'. it's not slow on my phone so I suggest you need a more powerful phone. I'm afraid all home automation apps can be slow if your phone is underpowered. Also a lot of comments about too many adds. I pay for a subscription so I get no adds. The thermo plugins are great. this app controls the heating in my house and the hot water. all made much slicker by thermo plugins.
I don't know why this app only has 2.8 stars? eWeLink is a great app. I've read lots of people who say it's 'slow'. it's not slow on my phone so I suggest you need a more powerful phone. I'm afraid all home automation apps can be slow if your phone is underpowered. Also a lot of comments about too many adds. I pay for a subscription so I get no adds. The thermo plugins are great. this app controls the heating in my house and the hot water. all made much slicker by thermo plugins.
2026-08-14	El*****	great app
great app
2026-08-11	Za*****	landscap widget was best, app stilk slow when open
landscap widget was best, app stilk slow when open
2026-08-11	Ka*****	landscap widget was good, also this app is slow when opening, need to upgrade more
landscap widget was good, also this app is slow when opening, need to upgrade more
2026-08-11	na*****	no way to login the app from two different devices, as login with second device, the first one logged out
no way to login the app from two different devices, as login with second device, the first one logged out