Reviews of eWeLink - Smart Home

By: CoolKit Technology

List of user reviews and ratings for eWeLink - Smart Home

Total ratings

3.08 (Rating count: 59,736)

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Review summary

The app is feature-rich with broad device support and a generally usable UI, especially for Sonoff users. However, persistent login problems, aggressive monetization, stability bugs, privacy/data concerns, and pairing difficulties are the most commonly cited negatives across reviews.

Pros

Broad device compatibility within the Sonoff/eWeLink ecosystem, allowing control of a wide range of devices from one app.
User interface is generally user-friendly with many configurable options for automation.
Solid overall functionality and integration with the Sonoff ecosystem, appreciated by long-time users.
Automation and scene capabilities (e.g., NFC scenes, scenes that integrate with other services) are supported, showing the app’s feature richness.
Active development with updates that improve the app over time, according to some users.

Cons

Frequent login/logout issues and session instability, requiring repeated sign-ins and causing frustration.
Pushy marketing and subscription prompts, including promotional notifications and paywalls for premium features.
Crashes, instability, and slow performance that disrupt reliability of automations and daily usage.
Privacy concerns around data collection, cloud-based operation, and use of servers in China, plus location permissions requirements.
Connectivity and device pairing frustrations, including precision-location needs for WiFi pairing and discovery issues with new devices.

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User Reviews

Recent rating average: 2.30

All time rating average: 3.08

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7% (99)

Date	Author	Comment
2026-06-16	Ja*****	Trying to activate the app but no emails received. Useless
Trying to activate the app but no emails received. Useless
2026-06-14	Th*****	ok
ok
2026-06-13	so*****	im having issues registering in both the app and website. i have tried multiple email accounts and for all them it has failed, not a single one verification code made it into my inbox.
im having issues registering in both the app and website. i have tried multiple email accounts and for all them it has failed, not a single one verification code made it into my inbox.