Reviews of eWeLink - Smart Home

By: CoolKit Technology App

List of user reviews and ratings for eWeLink - Smart Home

Total ratings

3.15 (Rating count: 59,946)

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Review summary

The app is feature-rich with broad device support and a generally usable UI, especially for Sonoff users. However, persistent login problems, aggressive monetization, stability bugs, privacy/data concerns, and pairing difficulties are the most commonly cited negatives across reviews.

Pros

Broad device compatibility within the Sonoff/eWeLink ecosystem, allowing control of a wide range of devices from one app.
User interface is generally user-friendly with many configurable options for automation.
Solid overall functionality and integration with the Sonoff ecosystem, appreciated by long-time users.
Automation and scene capabilities (e.g., NFC scenes, scenes that integrate with other services) are supported, showing the app’s feature richness.
Active development with updates that improve the app over time, according to some users.

Cons

Frequent login/logout issues and session instability, requiring repeated sign-ins and causing frustration.
Pushy marketing and subscription prompts, including promotional notifications and paywalls for premium features.
Crashes, instability, and slow performance that disrupt reliability of automations and daily usage.
Privacy concerns around data collection, cloud-based operation, and use of servers in China, plus location permissions requirements.
Connectivity and device pairing frustrations, including precision-location needs for WiFi pairing and discovery issues with new devices.

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User Reviews

Recent rating average: 2.60

All time rating average: 3.15

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46% (111)

Date	Author	Comment
2026-08-03	To*****	There's a hard limit on how many timers you can set (8) and timers can't override each other, which makes it very limited. Scenes seem to need internet connectivity to function properly.
There's a hard limit on how many timers you can set (8) and timers can't override each other, which makes it very limited. Scenes seem to need internet connectivity to function properly.
2026-08-02	az*****	need to improve the "OFFLINE" issue
need to improve the "OFFLINE" issue
2026-07-28	Ma*****	Useless , not be able to pair the smart usb switcher!
Useless , not be able to pair the smart usb switcher!
2026-07-27	Ab*****	After updating ZBBridge-U to firmware 2.2.0, my Third Reality 3RSM0347Z soil moisture sensors no longer report soil moisture. They are detected only as temperature sensors. I factory reset the bridge, removed and re-paired the sensors, and tested multiple identical sensors. No result!
After updating ZBBridge-U to firmware 2.2.0, my Third Reality 3RSM0347Z soil moisture sensors no longer report soil moisture. They are detected only as temperature sensors. I factory reset the bridge, removed and re-paired the sensors, and tested multiple identical sensors. No result!
2026-07-25	Mi*****	After adding an eWeLink relay module and updated it's firmware, the app started showing it has no network connection and unable to control the device, but in widget it works. So this is app issue
After adding an eWeLink relay module and updated it's firmware, the app started showing it has no network connection and unable to control the device, but in widget it works. So this is app issue
2026-07-24	Ch*****	Need to share with Home assistant. Share is with Whatsup?! It's 2026 boomer...
Need to share with Home assistant. Share is with Whatsup?! It's 2026 boomer...
2026-07-23	Wa*****	Good app with monitoring & automation features
Good app with monitoring & automation features
2026-07-23	J *****	Would be good if it could give low battery warnings. Otherwise items on low battery will leak huge amounts of water
Would be good if it could give low battery warnings. Otherwise items on low battery will leak huge amounts of water
2026-07-20	Ru*****	2.4ghz Wifi only... Really!?
2.4ghz Wifi only... Really!?
2026-07-20	To*****	Work with no issues. Easy to install and to add additional applications.
Work with no issues. Easy to install and to add additional applications.