Reviews of MTN MoMo

By: MTN App

List of user reviews and ratings for MTN MoMo

Total ratings

3.78 (Rating count: 59,998)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users describe MTN MoMo as generally good, secure and convenient, but reliability and regional access are major concerns. The most recurring issues are the app not opening or crashing, geo-restrictions (not available in some regions and missing country options), difficulty updating to the latest version, and payment/recharge token problems. UI/UX and network-related slowness also feature. Despite positives, core stability and regional availability need attention.

Pros

Generally described as good/nice and positive by users
Regarded as secure, fast and convenient
Some users praise the MTN network support and the app as unique and superb
Overall positive experience when the network is reliable

Cons

App frequently fails to open or crashes
Regional restrictions: not available in certain countries and missing country options
Cannot update to the latest version
Payment/recharge issues (tokens not delivered or incorrect numbers)
Poor UI/UX and usability issues (terrible interface, limited Wi‑Fi usage)

Upgrade to see all 447 reviews

User Reviews

Recent rating average: 2.80

All time rating average: 3.78

Upgrade to see all 447 reviews

31% (140)

Date	Author	Comment
2026-08-21	Ni*****	U don't get full access to all services of momo on this app maybe u have to update
U don't get full access to all services of momo on this app maybe u have to update
2026-08-18	Na*****	fatanstic
fatanstic
2026-08-18	Yi*****	app doesn't work when you are not in Ghana
app doesn't work when you are not in Ghana
2026-08-17	SO*****	gud
gud
2026-08-16	se*****	cool and you too
cool and you too
2026-08-14	Ti*****	makes it easy to access MTN services without doing the dailings that take time
makes it easy to access MTN services without doing the dailings that take time
2026-08-13	Ch*****	Just perfect 👌
Just perfect 👌
2026-08-12	Ku*****	slow and keeps you logged out not like the Airtel app which makes stay logged in.
slow and keeps you logged out not like the Airtel app which makes stay logged in.
2026-08-10	Th*****	it makes things easier to understand
it makes things easier to understand
2026-08-10	An*****	not working on oppo A57
not working on oppo A57