Reviews of MTN MoMo

By: MTN App

List of user reviews and ratings for MTN MoMo

Total ratings

3.85 (Rating count: 59,698)

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Review summary

Users describe MTN MoMo as generally good, secure and convenient, but reliability and regional access are major concerns. The most recurring issues are the app not opening or crashing, geo-restrictions (not available in some regions and missing country options), difficulty updating to the latest version, and payment/recharge token problems. UI/UX and network-related slowness also feature. Despite positives, core stability and regional availability need attention.

Pros

Generally described as good/nice and positive by users
Regarded as secure, fast and convenient
Some users praise the MTN network support and the app as unique and superb
Overall positive experience when the network is reliable

Cons

App frequently fails to open or crashes
Regional restrictions: not available in certain countries and missing country options
Cannot update to the latest version
Payment/recharge issues (tokens not delivered or incorrect numbers)
Poor UI/UX and usability issues (terrible interface, limited Wi‑Fi usage)

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User Reviews

Recent rating average: 1.50

All time rating average: 3.85

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30% (123)

Date	Author	Comment
2026-07-07	Al*****	Frustrating, no updates since feb, and can not log in. only says Service is unavailable, when will it be available?
Frustrating, no updates since feb, and can not log in. only says Service is unavailable, when will it be available?
2026-07-06	F.*****	it won't update
it won't update
2026-07-05	Mi*****	All everything is good except that you didn't include South Sudan you should consider making partnership with South Sudan 🇸🇸 it will improve many things
All everything is good except that you didn't include South Sudan you should consider making partnership with South Sudan 🇸🇸 it will improve many things
2026-07-01	To*****	can't let me sign in
can't let me sign in
2026-06-29	Ta*****	Slow Upgrading
Slow Upgrading
2026-06-27	su*****	have experienced problems with signing in.... I don't like the app it's so stressful to use.
have experienced problems with signing in.... I don't like the app it's so stressful to use.
2026-06-27	Ha*****	scamer these app
scamer these app
2026-06-27	Fa*****	scaler this app
scaler this app
2026-06-26	Ve*****	not working in eswatini
not working in eswatini
2026-06-24	Pe*****	unbelievable
unbelievable