Reviews of Constant Contact Marketing App

By: Constant Contact Inc. App

List of user reviews and ratings for Constant Contact Marketing App

Total ratings

4.66 (Rating count: 2,325)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Most reviews praise the app for ease of use, helpful features, and overall quality, with positive notes about the mobile experience. However, there are recurring issues: login/2FA failures, a buggy and confusing UI from the recent interface rollout, limited mobile capabilities compared to the web, and difficulties around cancellation or customer support. Overall sentiment is mixed but leans positive on usability while highlighting reliability and support gaps on mobile.

Pros

Easy to use / intuitive mobile app
Lots of helpful tools and features
Strong brand reputation with ongoing improvements
Mobile app is convenient and enjoyable to use

Cons

Login and two‑factor verification failures prevent sign‑in
Mobile UI/experience is buggy and confusing (new Experience rollout; old and new interfaces buggy)
Cancellation issues and poor customer service
Mobile feature gaps vs web (segmentation, scheduling, and other tasks unavailable)

Upgrade to see all 86 reviews

User Reviews

Recent rating average: 3.90

All time rating average: 4.66

Upgrade to see all 86 reviews

27% (23)

Date	Author	Comment
2026-07-15	Ja*****	having a very hard time connecting my social media to this app. this process is supposed to be faster.
having a very hard time connecting my social media to this app. this process is supposed to be faster.
2026-07-10	Ra*****	great app
great app
2026-06-20	Ma*****	happy with most of the improvements so we are giving it another try
happy with most of the improvements so we are giving it another try
2026-06-18	My*****	Great service, Great customer service, and great YouTube tutorials
Great service, Great customer service, and great YouTube tutorials
2026-06-17	co*****	I ain't usually one to write a bad review but they are shady with the refund policy. They claim 30 day money back but I had to call them 3 times before they did anything and they only refunded me a portion of the amount and claimed that I had ad ons that aren't refundable. Person on the phone who sold me the service said nothing about that
I ain't usually one to write a bad review but they are shady with the refund policy. They claim 30 day money back but I had to call them 3 times before they did anything and they only refunded me a portion of the amount and claimed that I had ad ons that aren't refundable. Person on the phone who sold me the service said nothing about that
2026-06-16	Je*****	Constant Contact is a great tool to use when not only trying to grow your business, but also when you want to keep your current clients in the loop on things. Thanks, Constant Contact! From Genesis Carpet Cleaning, Mckinney, Tx.
Constant Contact is a great tool to use when not only trying to grow your business, but also when you want to keep your current clients in the loop on things. Thanks, Constant Contact! From Genesis Carpet Cleaning, Mckinney, Tx.
2026-05-17	Lo*****	Cloning is identity theft duplicating accounts, bank fraud, credit card fraud, and duplicating debits is illegal also in the United States 🇺🇸 🇺🇲
Cloning is identity theft duplicating accounts, bank fraud, credit card fraud, and duplicating debits is illegal also in the United States 🇺🇸 🇺🇲
2026-05-17	Da*****	I've enjoyed my time with constant contact
I've enjoyed my time with constant contact
2026-05-13	Ma*****	Great, easy & reasonable. How can you go wrong!
Great, easy & reasonable. How can you go wrong!
2026-04-05	WI*****	Awesome
Awesome