Total ratings
3.06 (Rating count: 335)
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Review summary
Pros
- The app is generally easy to use and user-friendly.
- Users appreciate the ability to pick shifts based on their own availability and preferences.
- ConnectRN provides quick payment and transparency regarding pay information.
- Customer support is responsive and helpful when resolving issues.
- The app allows management and tracking of worked and available shifts conveniently.
Cons
- The app frequently crashes, freezes, or is very slow, causing poor user experience.
- Geolocation feature is unreliable, often failing to detect location indoors, disrupting clock-in/out.
- Users face difficulties creating accounts or signing in due to bugs and app malfunctions.
- Shift claiming process is cumbersome; multiple people must claim a shift before facility approval, leading to uncertainty.
- Limited facility options in certain areas and lack of some key features compared to competitor apps. Also, unreliable backend support in case of issues or errors in pay.
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User Reviews
Recent rating average: 2.10
All time rating average: 3.06
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-02-02 | I turned in paperwork after paperwork after paperwork and nothing is getting honored on time it's taken since November to February to even honor a TB has been completed. this app needs to be updated. | ||
| I turned in paperwork after paperwork after paperwork and nothing is getting honored on time it's taken since November to February to even honor a TB has been completed. this app needs to be updated. | |||
| 2026-01-31 | Limited shifts in Jacksonville Florida | ||
| Limited shifts in Jacksonville Florida | |||
| 2025-10-09 | Just started. Though I have heard about how wonderful they are with amazing shirts and pay. I am highly honored to be part of this wonderful agency soon. | ||
| Just started. Though I have heard about how wonderful they are with amazing shirts and pay. I am highly honored to be part of this wonderful agency soon. | |||
| 2025-08-29 | Great company.. Nice working with them, it's been more than 6 years now. Thank you so much for all you do for US ❤️ | ||
| Great company.. Nice working with them, it's been more than 6 years now. Thank you so much for all you do for US ❤️ | |||
| 2025-07-30 | I can't get into my app | ||
| I can't get into my app | |||
| 2025-07-27 | You will have a hard time accessing your pay. It takes forever for them to compensate you for shifts worked, not to mention it takes additional time to transfer the money into your account. Example: if you worked a shift on a Thursday, you will not see any payment process until Sunday.... then it takes 2 more days to have the money transfer into your account. THERE IS NO SUCH THING AS SAME DAY PAY WITH CONNECTRN. It's a LIE. | ||
| You will have a hard time accessing your pay. It takes forever for them to compensate you for shifts worked, not to mention it takes additional time to transfer the money into your account. Example: if you worked a shift on a Thursday, you will not see any payment process until Sunday.... then it takes 2 more days to have the money transfer into your account. THERE IS NO SUCH THING AS SAME DAY PAY WITH CONNECTRN. It's a LIE. | |||
| 2025-07-25 | It feels...clunky. And the "beat" never works. Looking for shifts always defaults to your home address, even after specifying a different area. I digress, the app just feels kinda cheap. | ||
| It feels...clunky. And the "beat" never works. Looking for shifts always defaults to your home address, even after specifying a different area. I digress, the app just feels kinda cheap. | |||
| 2025-07-18 | There is an issue with the app. I tried to apply and open the app several times. keep sending codes but can't open app or apply | ||
| There is an issue with the app. I tried to apply and open the app several times. keep sending codes but can't open app or apply | |||
| 2025-06-23 | app does not work, do not waste your time | ||
| app does not work, do not waste your time | |||
| 2025-06-20 | horrible | ||
| horrible | |||
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