NGSD for Android

NGSD for Android by Computacenter digitizes IT service desk access, enabling users to manage support requests directly from mobile devices and tablets. This intuitive app offers self-serve IT support options, including logging issues, searching knowledge bases, and receiving proactive push notifications about ticket statuses and major incidents.

Designed for registered NGSD users, the app supports multi-language and location-based features to provide relevant and timely information. Key functionalities include broadcasting notices, managing requests on behalf of others, and personalized features like 'About Me' and 'My Kit.' Computacenter's NGSD app integrates with existing IT infrastructures, delivering a seamless, agile, and collaborative support experience tailored to modern workplaces.