Reviews of Clutch Coffee Bar: Rewards

By: Clutch Coffee Bar

List of user reviews and ratings for Clutch Coffee Bar: Rewards

Total ratings

4.50 (Rating count: 58)

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Review summary

Users appreciate the great coffee variety and outstanding flavors offered by Clutch Coffee Bar, along with the friendly and attentive staff across multiple locations. The community engagement and customer treatment, including pet-friendly experiences, are also praised. However, the app struggles with frequent crashes on startup, login and verification issues, limited ability to order at some locations, and lacks a user-friendly way to track promotions beyond notifications, which frustrates users trying to utilize mobile ordering features.

Pros

Great variety of hot and cold drinks with outstanding flavors.
Friendly and welcoming staff at multiple locations.
Strong community involvement and social media presence.
Staff are known to treat customers and even their pets very well.

Cons

App frequently crashes on the loading screen making it unusable for many.
Difficulties with logging in or verifying phone numbers within the app.
Inability to order for certain locations through the app.
Limited functionality in the app for viewing promotions only via notifications.

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User Reviews

Recent rating average: 4.30

All time rating average: 4.50

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24% (4)

Date	Author	Comment
2025-01-27	Ha*****	Still not able to order for the Indian Trail location.
Still not able to order for the Indian Trail location.
2025-01-20	Me*****	Lov
Lov
2024-11-28	ed*****	Great variety of hot and cold drinks. I love the coffee. Outstanding flavors.
Great variety of hot and cold drinks. I love the coffee. Outstanding flavors.
2024-09-06	Ma*****	love this coffee shop but not this app! app crashes on the loading screen 99% of uses. theyve added mobile ordering at my location, and i want to be excited about it, but the app is completely useless if it won't even open
love this coffee shop but not this app! app crashes on the loading screen 99% of uses. theyve added mobile ordering at my location, and i want to be excited about it, but the app is completely useless if it won't even open
2024-08-15	Ke*****	Great coffee and even better staff at the Rock Hill SC location.
Great coffee and even better staff at the Rock Hill SC location.
2024-07-23	Su*****	Best Coffee Shop in Taylors SC... kindness batista who have a passion for thier careers..
Best Coffee Shop in Taylors SC... kindness batista who have a passion for thier careers..
2024-07-20	Ka*****	Clutch in Mooresville rocks from their coffee to their community involvement and social media presence. 👍
Clutch in Mooresville rocks from their coffee to their community involvement and social media presence. 👍
2024-05-27	Ta*****	The staff in the Clemmons location treat me and my pups like royalty!
The staff in the Clemmons location treat me and my pups like royalty!
2024-04-30	Tr*****	I love this place.
I love this place.
2024-04-15	Za*****	Overall not bad. The one thing I don't like is you only can see the current promotion going on from the app notifications and have no way to see when the promotions change again until the app notifies you again. When it comes to the staff, I've had nothing but good experiences. I appreciate the friendly, welcoming, and professionals that have served me.
Overall not bad. The one thing I don't like is you only can see the current promotion going on from the app notifications and have no way to see when the promotions change again until the app notifies you again. When it comes to the staff, I've had nothing but good experiences. I appreciate the friendly, welcoming, and professionals that have served me.