Reviews of ComicHub

By: ComicHub App

List of user reviews and ratings for ComicHub

Total ratings

2.40 (Rating count: 446)

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Review summary

ComicHub offers useful features like building pull lists and pre-ordering comics linked to local shops, with good book descriptions and easy subscription options. However, users repeatedly report major issues including poor search functionality, frequent app crashes and freezes, frustrating navigation glitches, limited order management capabilities, and slow or ineffective customer support. Recent updates improved website alignment but introduced new problems, making the app difficult to use consistently, leading many users to prefer ordering directly from their shop.

Pros

Allows easy subscription and pull list creation connected to local comic shops.
Provides book descriptions and simple options to add single items or subscriptions.
Supports pre-ordering first printings of comics.
Improved functionality after updates, aligning better with the website experience.

Cons

Search function is slow, picky, and often frustrating to use with large lists not loading properly.
App frequently freezes, crashes, and glitches especially when scrolling or adding items to cart.
Navigation issues such as resetting scroll position to the top and convoluted search system replacing the previous search bar.
Limited order management features: inability to cancel or adjust orders after submission and lack of control over pull lists or preorder edits.
Poor customer service with delayed responses and unresolved bugs affecting usability.

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User Reviews

Recent rating average: 1.90

All time rating average: 2.40

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33% (7)

Date	Author	Comment
2024-12-14	Lo*****	For crying out loud, fix your app... This app has multiple issues. Your messaging portion of the app keeps crashing when you try to open it. When you try to see what's coming out for the following week or even try to get a new subscription, it's already too late. That issue has already been released. Because the system won't allow you to reserve a copy because ahead of time. Because it is saying you have to wait till Wednesday.
For crying out loud, fix your app... This app has multiple issues. Your messaging portion of the app keeps crashing when you try to open it. When you try to see what's coming out for the following week or even try to get a new subscription, it's already too late. That issue has already been released. Because the system won't allow you to reserve a copy because ahead of time. Because it is saying you have to wait till Wednesday.
2024-10-20	Se*****	The app was never perfect, and often frustrating to use, but the recent update has made it almost unusable. Getting rid of the search bar and replacing it with a convoluted search system instead is silly.
The app was never perfect, and often frustrating to use, but the recent update has made it almost unusable. Getting rid of the search bar and replacing it with a convoluted search system instead is silly.
2024-08-26	Ro*****	This app used to be good. However, problems were introduced that continue to go unsolved. Searching is slow, and large lists of results sometimes won't load. Scrolling is painfully laggy. It'll pause every few comics for several seconds. If you select a comic to preview, and go back to the results list, it will most often reset to the top of the list, forcing you to go through the painful scrolling to get back to where you were. Honestly, what happened?
This app used to be good. However, problems were introduced that continue to go unsolved. Searching is slow, and large lists of results sometimes won't load. Scrolling is painfully laggy. It'll pause every few comics for several seconds. If you select a comic to preview, and go back to the results list, it will most often reset to the top of the list, forcing you to go through the painful scrolling to get back to where you were. Honestly, what happened?
2024-07-12	An*****	One of the most frustrating thing with the comic hub app is the carts. Wish they would label the items that my store has physically aside for me already and what's the stuff I've added to my cart that needs to be paid for so my shop would pull them for me. I don't always wanna pay for everything in my cart right away and sometimes add something and forget that it isn't one of my subbed/pulled books and confuse my LCS.
One of the most frustrating thing with the comic hub app is the carts. Wish they would label the items that my store has physically aside for me already and what's the stuff I've added to my cart that needs to be paid for so my shop would pull them for me. I don't always wanna pay for everything in my cart right away and sometimes add something and forget that it isn't one of my subbed/pulled books and confuse my LCS.
2024-06-13	Fu*****	This app is pointless. Pre-ordering a 1st printing is the only function that works, but 2nd or 3rd printings won't order. And if I try, they get stuck in "on order" queue forever. The search bar is so finicky that I need exact spelling and format to find ANYTHING. I still have to submit orders in person. This app is devoid of convenience. It's an impediment. Customers relying on ComicHub are missing out on hot items because this app couldn't streamline air. Massive waste of ones and zeros.
This app is pointless. Pre-ordering a 1st printing is the only function that works, but 2nd or 3rd printings won't order. And if I try, they get stuck in "on order" queue forever. The search bar is so finicky that I need exact spelling and format to find ANYTHING. I still have to submit orders in person. This app is devoid of convenience. It's an impediment. Customers relying on ComicHub are missing out on hot items because this app couldn't streamline air. Massive waste of ones and zeros.
2024-02-28	Ji*****	Need to be able to have an additional form of payment that involved you being able to pay with gift cards and employee's of the shops that use comichub able to put their employee discount towards their total. Also, if a customer has store credit at the shop they choose, having that included in your profile with rewards so it can be used towards payment would also be helpful! Keep up the good work!
Need to be able to have an additional form of payment that involved you being able to pay with gift cards and employee's of the shops that use comichub able to put their employee discount towards their total. Also, if a customer has store credit at the shop they choose, having that included in your profile with rewards so it can be used towards payment would also be helpful! Keep up the good work!
2023-11-11	A *****	This update runs terribly and loads constantly to then glitch out and send you to the top of the list to load slowly all over again like a hell loop torture. Pushing any buttons or adding items to your cart forces reloads. For something specifically designed to order comics it's a complete failure and their customer service is completely worthless. Takes a day to respond they lie and say everything is fixed when it's worse if anything.
This update runs terribly and loads constantly to then glitch out and send you to the top of the list to load slowly all over again like a hell loop torture. Pushing any buttons or adding items to your cart forces reloads. For something specifically designed to order comics it's a complete failure and their customer service is completely worthless. Takes a day to respond they lie and say everything is fixed when it's worse if anything.
2023-11-01	Je*****	I have had no problem with the app, that is until the most recent update. I can't even scroll through the presale list without it freezing up. I keep getting the message that the app has froze and I can select wait or close app. I used to be able to take and scroll to the bottom without lag. Now it freezes constantly.
I have had no problem with the app, that is until the most recent update. I can't even scroll through the presale list without it freezing up. I keep getting the message that the app has froze and I can select wait or close app. I used to be able to take and scroll to the bottom without lag. Now it freezes constantly.
2023-09-16	Cy*****	So I've been using this app for a while and it's truly wonderful, but some type of recent update has messed things up. The search function stays stuck on your last search. It doesn't load up all the default comics anymore. And it's been slow to load up my local LCS. I hope you guys are able to fix these issues, it really is a great app! Q.
So I've been using this app for a while and it's truly wonderful, but some type of recent update has messed things up. The search function stays stuck on your last search. It doesn't load up all the default comics anymore. And it's been slow to load up my local LCS. I hope you guys are able to fix these issues, it really is a great app! Q.
2023-04-19	Ra*****	Ups and Downs - Upside, Easy search option and good description of books with quick add as single item or subscription. Downside, when creating a list of books of say, 6 books, the next day the list is down to 1 book. When searching for an item for next week's pull list it will not show the searched item. When it works it's great, when it doesn't it's frustrating.
Ups and Downs - Upside, Easy search option and good description of books with quick add as single item or subscription. Downside, when creating a list of books of say, 6 books, the next day the list is down to 1 book. When searching for an item for next week's pull list it will not show the searched item. When it works it's great, when it doesn't it's frustrating.