ComAp MobileBridge

MobileBridge is a linking application by ComAp, the leading provider of smart control solutions for power generation and engine control, that helps users get quick remote help and technical support for their ComAp controllers in case of technical issues.

The MobileBridge application enables ComAp customers and users to easily connect their ComAp controller to the internet and get immediate help from ComAp’s technical support team to minimize any potential downtime.

The application serves as a connectivity link and enables ComAp’s technical experts to gain remotely direct access to the controllers on customer sites. The MobileBridge application works only with controllers manufactured and produced by ComAp fitted with an USB-B port and support AirGate. Support of controllers with latest cyber-security (e.g. InteliGen 1000) will be added soon.

Here’s how you can use it:

· Download the MobileBridge application

· Set up the access code in the MobileBridge application

· Connect your device (mobile phone or tablet) to the ComAp controller using a USB cable - depending on your device and cable, you might require an OTG USB to connect your device to the controller

· Once you connect to the controller, you will get a unique code (AirGate ID) for technical support for your issue

· Share the code, controller’s credentials and access code (of this application) with your technical support engineer

· Your technical support engineer will access the controller, define the problem and if possible, attempt to fix it remotely

With the MobileBridge application ComAp is getting even closer to you as a customer, supporting you with your business needs. Our customers are at the heart of what we do. We want to ensure the highest level of service and customer support for them, wherever they are and MobileBridge is making sure we are delivering on that promise.

Follow us for more information:
ComAp website: https://www.comap-control.com/
LinkedIn: https://www.linkedin.com/company/comap-group/?originalSubdomain=cz
Facebook: https://www.facebook.com/ComApGlobal/
YouTube: https://www.youtube.com/user/ComApControlSystem