Reviews of Coinless Mobile

By: Coinless App

List of user reviews and ratings for Coinless Mobile

Total ratings

3.73 (Rating count: 496)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the concept of cashless convenience and promotional credits but experience frequent app crashes, log-in failures, and issues with using credits correctly. Many report being overcharged due to app malfunctions and lack of timely customer support. The app's user interface and features like the stop button and QR code scanning are often confusing or unreliable, leading to frustration. Positive notes include good customer service in some locations and easy automatic payments when the app functions properly.

Pros

Convenient cashless payment option for car washes.
App offers credits and referral bonuses.
Ability to set up automatic payments and add funds easily.
Helpful customer service was noted in some instances.
Users appreciate not needing coins or cash at the car wash.

Cons

App frequently crashes, especially when stopping the service, causing overcharging.
Log in and verification code issues prevent account access.
Credits and promotional offers often do not apply properly, leading to overcharging.
Poor customer support for resolving app-related issues and refunds.
App interface can be confusing (e.g., unclear slider function) and buggy (e.g., stop button failing).

Upgrade to see all 22 reviews

User Reviews

Recent rating average: 2.30

All time rating average: 3.73

Upgrade to see all 22 reviews

45% (10)

Date	Author	Comment
2025-01-26	Ga*****	Owner gave me a $22.00 car wash because the computer system in the auto wash was being udated at the time so i couldn't get a wash or refund at the time. Really super guy. I will be using car wash and to because its close to where i live.
Owner gave me a $22.00 car wash because the computer system in the auto wash was being udated at the time so i couldn't get a wash or refund at the time. Really super guy. I will be using car wash and to because its close to where i live.
2024-12-05	Ro*****	Terrible after updating, it says non-existent customer. Sign in. You are an existing account. Go to sign in... pointless, frustrating game..... cannot leave review without leaving a star. 01.12.24. Nothing fixed.
Terrible after updating, it says non-existent customer. Sign in. You are an existing account. Go to sign in... pointless, frustrating game..... cannot leave review without leaving a star. 01.12.24. Nothing fixed.
2024-02-05	Sp*****	This app is a pain to use. Sometimes it crashes, sometimes it doesn't. I tried to use it tonite and it crashed on me with a car waiting behind me. It was easier to just whip out my credit card and pay the old fashioned way. I don't think I'll mess with this app anymore.
This app is a pain to use. Sometimes it crashes, sometimes it doesn't. I tried to use it tonite and it crashed on me with a car waiting behind me. It was easier to just whip out my credit card and pay the old fashioned way. I don't think I'll mess with this app anymore.
2023-12-11	La*****	Good idea, but super buggy. In the past couple of years I haven't had a single occasion where I could use the app without issues. Either the stop button doesn't work with the vacuum, or service temporarily unavailable or I am charged but the machine isn't credited.
Good idea, but super buggy. In the past couple of years I haven't had a single occasion where I could use the app without issues. Either the stop button doesn't work with the vacuum, or service temporarily unavailable or I am charged but the machine isn't credited.
2023-10-02	De*****	I have down graded this app because it no longer lets you log in it gets as far as sending a verification code but doesn't actually send it. I have a free car wash on my account so it won't let me log in. I won't be coming back to this car wash place until the app is fixed
I have down graded this app because it no longer lets you log in it gets as far as sending a verification code but doesn't actually send it. I have a free car wash on my account so it won't let me log in. I won't be coming back to this car wash place until the app is fixed
2023-09-19	Ch*****	I generally love this app . But I went and vacuumed out my car 2 days ago and I made sure I closed it when I was finished. This morning my bank account was overdrawn 30$ because it didn't shut off somehow. There is some kind of alert after you've been using it for an extended amount of time that shuts ot off automatically. But it didn't and now I have to spend time I don't really have to get this situation cleared up. I'm not very happy about it.
I generally love this app . But I went and vacuumed out my car 2 days ago and I made sure I closed it when I was finished. This morning my bank account was overdrawn 30$ because it didn't shut off somehow. There is some kind of alert after you've been using it for an extended amount of time that shuts ot off automatically. But it didn't and now I have to spend time I don't really have to get this situation cleared up. I'm not very happy about it.
2023-09-16	Ch*****	First, I can't find the QR Code to scan at my car wash to use it. Second, I reached out thru the toll free number on the app, I text a message, and no reply. I believe my local car wash has this exact same number on their door. Third, there would be so many different things I'd ad and change in this app. I don't have enough characters to lost them all. But the main woild be to over hall the menu and actually have usefull things on it.
First, I can't find the QR Code to scan at my car wash to use it. Second, I reached out thru the toll free number on the app, I text a message, and no reply. I believe my local car wash has this exact same number on their door. Third, there would be so many different things I'd ad and change in this app. I don't have enough characters to lost them all. But the main woild be to over hall the menu and actually have usefull things on it.
2023-04-30	Li*****	Fantastic experience!! 1st time using app system & initially frustrated trying to work it like coin based one im used too, thinking i know it all lol user error here.. I Love that I can set forget from my visa. Can simply add dollars if required. Great wax &ceramic products, easy to understand for first timers, & clear guidelines. I highly recommend downloading app before you get there. The attendant was busy keeping things tidy but still showed & maintained a friendly approachable vibe!
Fantastic experience!! 1st time using app system & initially frustrated trying to work it like coin based one im used too, thinking i know it all lol user error here.. I Love that I can set forget from my visa. Can simply add dollars if required. Great wax &ceramic products, easy to understand for first timers, & clear guidelines. I highly recommend downloading app before you get there. The attendant was busy keeping things tidy but still showed & maintained a friendly approachable vibe!
2023-04-12	Gh*****	Update: car wash reimbursed me 7 dollars. Still wouldn't recommend. Worst experience ever. Downloaded it and received 5 dollars in credit. Bought an 8 dollar car wash and charged me 10 . That's after redeeming my 5 in credit . Got a 8 dollar car wash for 15 dollars. Called and talked to car wash and she promised to call me back. She never did. That was 10 days ago. Don't Download. Would've gave zero stars but couldn't
Update: car wash reimbursed me 7 dollars. Still wouldn't recommend. Worst experience ever. Downloaded it and received 5 dollars in credit. Bought an 8 dollar car wash and charged me 10 . That's after redeeming my 5 in credit . Got a 8 dollar car wash for 15 dollars. Called and talked to car wash and she promised to call me back. She never did. That was 10 days ago. Don't Download. Would've gave zero stars but couldn't
2023-04-06	Co*****	It promises a $5 credit, but doesn't give you the full $5. It does it first, and then takes credits from you without use. And, I referred a friend because it promises to give you a dollar credit if you do, and then it wiped out my original 3 credits. Not happy
It promises a $5 credit, but doesn't give you the full $5. It does it first, and then takes credits from you without use. And, I referred a friend because it promises to give you a dollar credit if you do, and then it wiped out my original 3 credits. Not happy