Reviews of mCaffeine: Natural Skin Care

By: mCaffeine

List of user reviews and ratings for mCaffeine: Natural Skin Care

Total ratings

4.80 (Rating count: 55,026)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Many users report extremely poor customer service and slow or missing deliveries, creating serious trust issues. The app itself is glitchy, often failing to display order details or provide order tracking. Customers also complain about unresponsive support with no phone contact, only automated emails that don't resolve issues. Several report missing or wrong items and difficulty obtaining refunds. However, some users like the product quality and promotional offers, and find the website better than the app. Overall, the app experiences heavily frustrate customers around order management and support.

Pros

Users like the product quality to some extent despite other issues.
Some promotional activities like dice roll for freebies are appreciated when they work.
The web version of the service is suggested to work better than the app by some users.

Cons

Very poor delivery service with frequent delays and missing products.
Customer support is largely unresponsive or non-existent; no direct contact number provided.
App functionality is poor with glitches, slow response, and issues showing order details.
Order tracking is not effective or missing, causing user frustration.
Refunds are difficult to obtain and order cancellations are problematic.

Upgrade to see all 47 reviews

User Reviews

Recent rating average: 1.10

All time rating average: 4.80

Upgrade to see all 47 reviews

89% (42)

Date	Author	Comment
2025-01-28	Su*****	Scammers Avoid buying anything from their site; they leak the users data to third-party fraudsters who may contact you using your details. I was deceived by this site, so be cautious. There is no personal data security. It's better to avoid these types of fraudulent websites.
Scammers Avoid buying anything from their site; they leak the users data to third-party fraudsters who may contact you using your details. I was deceived by this site, so be cautious. There is no personal data security. It's better to avoid these types of fraudulent websites.
2025-01-27	Mi*****	Team it's a humble request to focus on stocking up your products which eventually is missing whenever I surf to buy on your app. It's good you'll are coming up with new products but getting your earlier products out of stock everytime will hamper your customers interest in shopping with mcaffeine as happening with me
Team it's a humble request to focus on stocking up your products which eventually is missing whenever I surf to buy on your app. It's good you'll are coming up with new products but getting your earlier products out of stock everytime will hamper your customers interest in shopping with mcaffeine as happening with me