Reviews of Switcher - V1

By: M.D.S Wireless Technologies Ltd

List of user reviews and ratings for Switcher - V1

Total ratings

1.50 (Rating count: 290)

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Review summary

Users appreciate the app's effectiveness in controlling the device and saving money, ease of use, reliable manual control, and responsive customer support. However, many report frequent network disconnections, limited customer support channels, and significant app shortcomings such as missing essential features and language options. Connectivity restrictions and device durability issues also diminish the overall experience. Although the device operates well once connected, frequent reconnections and software limitations reduce user satisfaction.

Pros

Effectively controls the device saving money and providing convenient hot water access.
Generally easy to use and understand with a simple and smart product design.
Provides manual operation capability when disconnected from the network.
Customer support is responsive and helpful, especially after initial contact.
Device works well when connected, maintaining connection through power downs.

Cons

Frequent and random disconnections from the network causing inconvenience and needing repeated reconnections.
Poor or limited customer support beyond email leading to frustration.
App lacks important features such as one-time activation, language options, password change, and notifications for device on/off events.
Connectivity limited to 2.4 GHz Wi-Fi and doesn't support modern WPA/WPA2 encryption properly, causing compatibility issues.
Device hardware issues leading to device malfunction after some time, with limited repair or replacement support.

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User Reviews

Recent rating average: 2.30

All time rating average: 1.50

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82% (9)

Date	Author	Comment
2020-10-20	Ad*****	אין תמיכה לדור הראשון וחבל.
אין תמיכה לדור הראשון וחבל.
2020-02-11	A *****	Bad system support. I don't have history of use for a month and no body replies. I don't recommend.
Bad system support. I don't have history of use for a month and no body replies. I don't recommend.