Reviews of Lodgify - Vacation Rental App

By: Lodgify App

List of user reviews and ratings for Lodgify - Vacation Rental App

Total ratings

4.03 (Rating count: 337)

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Review summary

Users appreciate Lodgify's easy-to-use interface, helpful customer support, and the convenience of managing bookings, rates, and guest communications on the go. The app is continuously improved, with recent updates enhancing functionality and design. However, significant issues remain, including frequent logouts, login failures, app crashes, and errors in managing calendar or pricing. Missing inbox notifications also frustrate users. While the app is valuable for managing vacation rentals, these reliability and usability problems hinder the overall experience.

Pros

Easy to use interface suitable for managing multiple short-term rentals.
Helpful customer support that listens to user feedback and updates features accordingly.
Ability to manage bookings, rates, and communication with guests directly from the app.
Continuous development and improvements with recent updates enhancing usability.
Convenient tool to manage daily tasks and reservations without needing a laptop.

Cons

App frequently logs users out, requiring repeated logins which is frustrating.
Issues with app stability such as shutting down unexpectedly or freezing during use.
Problems logging in or getting past the login screen on multiple Android devices.
Lack of notifications for new inbox messages leading to missed communications.
Errors when changing rates or scrolling through calendar causing usability problems.

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User Reviews

Recent rating average: 3.00

All time rating average: 4.03

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25% (6)

Date	Author	Comment
2025-01-23	Ra*****	This app has reduced our income significantly as it didn't show our listing. When I disconnected our property from the app the listing became visible and had 2 bookings already.
This app has reduced our income significantly as it didn't show our listing. When I disconnected our property from the app the listing became visible and had 2 bookings already.
2024-12-11	Fr*****	Good App. Easy to use. Great for anyone or business that owns multiple STRs
Good App. Easy to use. Great for anyone or business that owns multiple STRs
2024-12-02	Am*****	Recieved no bookings for an entire year, I canceled booking ^ within 2 weeks I started getting requests & bookings.
Recieved no bookings for an entire year, I canceled booking ^ within 2 weeks I started getting requests & bookings.
2024-11-23	Lu*****	I highly reccommend Lodgify to accommodation providers, who need something thats easy to use, offers helpful advice, features & great customer support! Recent updates to the App have improved the use greatly. This company that actually listens to the customer - all the feedback i've given was acknowledged & the App features actually updated to make them better! One can now adjust ALL rate settings in the APP calendar, so i can make changes 'on the go' to ensure i get those last minute bookings!
I highly reccommend Lodgify to accommodation providers, who need something thats easy to use, offers helpful advice, features & great customer support! Recent updates to the App have improved the use greatly. This company that actually listens to the customer - all the feedback i've given was acknowledged & the App features actually updated to make them better! One can now adjust ALL rate settings in the APP calendar, so i can make changes 'on the go' to ensure i get those last minute bookings!
2024-10-13	Al*****	App doesn't allow you to login. You have to use their website. Once you subscribe you really cannot find the way to unsubscribe. One of the worst experiences I have recently.
App doesn't allow you to login. You have to use their website. Once you subscribe you really cannot find the way to unsubscribe. One of the worst experiences I have recently.
2024-08-27	An*****	The app is super convenient for usage. All you need is there
The app is super convenient for usage. All you need is there
2024-08-01	Lu*****	Great app for renters to save money by Booking directly with owners.
Great app for renters to save money by Booking directly with owners.
2024-07-23	Ri*****	It keeps logging me off every few days. It is very frustrating to open the app only to find out I need to log in (again). I am missing out on reservations.
It keeps logging me off every few days. It is very frustrating to open the app only to find out I need to log in (again). I am missing out on reservations.
2024-06-13	Id*****	The app has recently been fixed and is great to use now. Very handy on my phone and tablet.
The app has recently been fixed and is great to use now. Very handy on my phone and tablet.
2024-05-08	Da*****	No notification for inbox? Would be nice if i got a notification when the inbox has a new message.
No notification for inbox? Would be nice if i got a notification when the inbox has a new message.