Total ratings
4.88 (Rating count: 5,882)
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Review summary
Pros
- Extremely convenient and easy to use.
- Fast doctor consultations with prescriptions sent to the pharmacy quickly (often within hours).
- Cost-effective and cheaper than insurance, especially for uninsured users.
- Professional, efficient staff and high-quality service.
- A lifesaver for those without medical insurance, offering quick access to care.
Cons
- Occasional incorrect prescriptions and refund issues.
- Delays and inefficiencies with prior authorization.
- Pharmacy selection/remembering preferred pharmacy can be inconvenient.
- Limited selection of conditions covered.
- Pausing a membership still incurs fees.
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User Reviews
Recent rating average: 3.10
All time rating average: 4.88
Upgrade to see all 124 reviews
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-05-13 | app updated, now the "Get Started" button doesn't appear, making the app, and subscription totally useless. | ||
| app updated, now the "Get Started" button doesn't appear, making the app, and subscription totally useless. | |||
| 2026-05-13 | Lab request was not at lab. Getting my refill after the last bloodwork was incredibly difficult. | ||
| Lab request was not at lab. Getting my refill after the last bloodwork was incredibly difficult. | |||
| 2026-05-12 | They always clutch! | ||
| They always clutch! | |||
| 2026-05-11 | I have been using them for years and it has saved me thousandsssssss in health insurance and spending extra money to see a doctor for the small things. I also love that I don't have to sit in a waiting room with all the other sick people and their germs. Seriously the most convenient way to get some antibiotics when you need them, with paying an arm and a leg! | ||
| I have been using them for years and it has saved me thousandsssssss in health insurance and spending extra money to see a doctor for the small things. I also love that I don't have to sit in a waiting room with all the other sick people and their germs. Seriously the most convenient way to get some antibiotics when you need them, with paying an arm and a leg! | |||
| 2026-05-10 | Great | ||
| Great | |||
| 2026-05-10 | this particular "visit" took hours and many tries to simply initiate prescription refills. I have no idea why but I have no doubt that the stress spiked my blood pressure! Not pleasant or time saving. This needs to get much easier or an alternative will be found. | ||
| this particular "visit" took hours and many tries to simply initiate prescription refills. I have no idea why but I have no doubt that the stress spiked my blood pressure! Not pleasant or time saving. This needs to get much easier or an alternative will be found. | |||
| 2026-04-26 | made for dirty hoes. not for regular people . they prescribed me meds that changed my walk and gave me a limp and made everything worse. feel like they dont care its all automated and there is no human in the loop | ||
| made for dirty hoes. not for regular people . they prescribed me meds that changed my walk and gave me a limp and made everything worse. feel like they dont care its all automated and there is no human in the loop | |||
| 2026-04-24 | Do not use this app. They are a bait and switch service that will take your money. | ||
| Do not use this app. They are a bait and switch service that will take your money. | |||
| 2026-04-19 | excellent service quick and easy to use I recommend this 100 percent | ||
| excellent service quick and easy to use I recommend this 100 percent | |||
| 2026-04-19 | very easy to maneuver | ||
| very easy to maneuver | |||
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