Date	Author	Comment
2023-01-10	Fr*****	I see a lot of people commenting on the app not working. I thought I had the same problem, but it wasn't the apps fault. U have to make sure the dvr is connected to the 2.4 network not the 5gh one. That fixed it for me. So it's a simple and working app for me atm.
I see a lot of people commenting on the app not working. I thought I had the same problem, but it wasn't the apps fault. U have to make sure the dvr is connected to the 2.4 network not the 5gh one. That fixed it for me. So it's a simple and working app for me atm.
2022-02-17	Ma*****	I brought 4 cocoon security cameras and I can't even use them as this app does not work getting connection fail messages I see others having problems with this app to Fix it
I brought 4 cocoon security cameras and I can't even use them as this app does not work getting connection fail messages I see others having problems with this app to Fix it
2021-01-05	Ma*****	It needs an option to lower the frame rate, even with Fast NBN & fast mobile data plan, it can't do more than 7 fps per camera sent to my phone.
It needs an option to lower the frame rate, even with Fast NBN & fast mobile data plan, it can't do more than 7 fps per camera sent to my phone.
2020-04-26	A *****	Hi there, Cocoon Dvr said that I will get e mail to retrieve my password but I have been trying last few days and I am NOT getting an e mail so I can retrieve my password!!! This happens every few month, it refuses passwords and I can not log in. USELESS APP. WILL NOT BUY COOCOON PRODUCT ANYMORE!!!!!. NO BACKUP...
Hi there, Cocoon Dvr said that I will get e mail to retrieve my password but I have been trying last few days and I am NOT getting an e mail so I can retrieve my password!!! This happens every few month, it refuses passwords and I can not log in. USELESS APP. WILL NOT BUY COOCOON PRODUCT ANYMORE!!!!!. NO BACKUP...
2020-03-29	A *****	This was a great app for ages and was very simple to use, then I updated it - BIG MISTAKE! No longer works. Also you don't need need access to most of the things your asking permission for, please just go back to the older version and stop wasting my time!
This was a great app for ages and was very simple to use, then I updated it - BIG MISTAKE! No longer works. Also you don't need need access to most of the things your asking permission for, please just go back to the older version and stop wasting my time!
2019-12-27	A *****	Worked in previous versions. This version is just saying device offline or device not found. I only realised it was broken when I was on holiday and really needed the footage. The developers and project managers should be ashamed of themselves for letting this be released without any quality assurance.
Worked in previous versions. This version is just saying device offline or device not found. I only realised it was broken when I was on holiday and really needed the footage. The developers and project managers should be ashamed of themselves for letting this be released without any quality assurance.
2019-11-18	A *****	New update killed it, now just a flickering white screen. You suppose to fix bugs not introdusing.
New update killed it, now just a flickering white screen. You suppose to fix bugs not introdusing.
2019-11-16	A *****	App has stopped working Was working fine. Updated, reinstalled, updated operating system. Nothing works, goes to a white screen that flashes. Presents some Chinese(?) text in a grey box at bottom of the screen. Please fix. Was rudimentary but reliable for a long time.
App has stopped working Was working fine. Updated, reinstalled, updated operating system. Nothing works, goes to a white screen that flashes. Presents some Chinese(?) text in a grey box at bottom of the screen. Please fix. Was rudimentary but reliable for a long time.
2019-11-15	A *****	Latest update has killed the app. Only displays a white flashing screen with Chinese writing. However, if you delete the app and reinstall it works again. Note, you can also try the ZOSI VIEW app as an alternative to the official app.
Latest update has killed the app. Only displays a white flashing screen with Chinese writing. However, if you delete the app and reinstall it works again. Note, you can also try the ZOSI VIEW app as an alternative to the official app.
2019-11-14	A *****	Not working since update. Same as the others, blank screen with Chinese writing. Very annoyed. Please fix ASAP
Not working since update. Same as the others, blank screen with Chinese writing. Very annoyed. Please fix ASAP

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