Reviews of SWING - Taxis, Bikes, Scooters

By: The Swing CO., LTD

List of user reviews and ratings for SWING - Taxis, Bikes, Scooters

Total ratings

4.35 (Rating count: 39,587)

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Review summary

The Swing app is convenient for commuting thanks to e-bikes, especially on hills, and users report it generally works well. However, widespread issues include predatory Swing+ billing with hard-to-cancel charges, intrusive ads, unclear map zones causing penalties, occasional bike faults, and pricing/refund disputes. Overall usability is strong but financial and UX concerns recur across multiple reviews.

Pros

Convenient for commuting, especially where buses are scarce, with e-bikes helping cover distances.
Electric bikes handle hills well, making daily travel easier.
Easy and quick to rent and ride; generally enjoyable user experience.
Overall service is reliable and positive when not hindered by issues.

Cons

Predatory Swing+ billing with automatic charges and very hard cancellation.
Intrusive ads, popups, and constant promotional notifications.
Unclear return-zone maps leading to penalties and parking charges.
Vehicle reliability concerns such as brakes not working or pedals not moving.
Pricing and refunds problems include price increases, expired rewards, and delayed deposits.

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User Reviews

Recent rating average: 2.20

All time rating average: 4.35

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155% (34)

Date	Author	Comment
2026-04-19	Og*****	good
good
2026-04-09	김동*****	이거 사기어플입니다. 구독 한 적이 없는데 자동으로 돈 나가게 하고, 20개월동안 더 스윙이 뭔지 모르고 계속 스팸인줄 알고 결제됐다고 내버려뒀는데, 이 회사였네요. 절대 사용하지 마세요. 자기네들 맘대로 제대로 알려주지도 않고 정기구독되게해서 결제되게 합니다.
이거 사기어플입니다. 구독 한 적이 없는데 자동으로 돈 나가게 하고, 20개월동안 더 스윙이 뭔지 모르고 계속 스팸인줄 알고 결제됐다고 내버려뒀는데, 이 회사였네요. 절대 사용하지 마세요. 자기네들 맘대로 제대로 알려주지도 않고 정기구독되게해서 결제되게 합니다.
2026-04-01	el*****	nice service 👌
nice service 👌