Reviews of CloudHawk

By: SUMEC Hardware & Tools Co.,Ltd

List of user reviews and ratings for CloudHawk

Total ratings

1.43 (Rating count: 395)

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Review summary

Many users appreciate the CloudHawk app for its user-friendly design and improved functionality over older apps, making lawnmower control easier. However, numerous reviews report major issues such as app crashes following updates, difficulty connecting devices, account registration failures, and lack of support for certain mower models. These problems have caused frustration, though a few users remain optimistic about future integrations with smart home systems like Alexa and IFTTT.

Pros

User friendly interface and great user experience
Facilitates easy control of YardForce lawnmowers
App is a significant improvement over previous mower apps
Recommended by users who have successful connections
Potential for integration with smart home systems (Alexa, IFTTT)

Cons

App crashes or fails to start after recent updates
Difficulty connecting or syncing with the lawnmower devices
Account registration issues; app loops or fails to create accounts
Limited support for some mower models or missing models
Need for better customer support and faster bug fixes

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User Reviews

Recent rating average: 1.70

All time rating average: 1.43

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55% (11)

Date	Author	Comment
2024-09-08	Sl*****	After latest update app no longer starts... devs please fix
After latest update app no longer starts... devs please fix
2024-09-03	Go*****	Uldated app on 240903 & it crashed the app. App was working fine with 400Ris but now has a bug. Uninstalled & reinstalled but still crashes.
Uldated app on 240903 & it crashed the app. App was working fine with 400Ris but now has a bug. Uninstalled & reinstalled but still crashes.
2024-09-03	Pa*****	Since August 30th update won't open
Since August 30th update won't open
2023-06-01	Pa*****	Not working does not connect to lawn mower
Not working does not connect to lawn mower
2023-05-12	St*****	Totally rubbish work for a couple of weeks and stopped
Totally rubbish work for a couple of weeks and stopped
2023-04-29	Le*****	I've bought the YardForce NX100i, but I could never manage to connect it to this app. I've tried in 3 different phones plus an iPad, no luck at all. The app looks fine but it's absolutely useless. The lawnmower is good though, even without the app.
I've bought the YardForce NX100i, but I could never manage to connect it to this app. I've tried in 3 different phones plus an iPad, no luck at all. The app looks fine but it's absolutely useless. The lawnmower is good though, even without the app.
2023-02-28	Ga*****	Really excited to have a WiFi controlled mower but very disappointed with this app. Our 400Ris mower will not sync with our Internet. Like many others get so far and no further. C'mon guys get this sorted. 👎 Not old fart friendly!!!
Really excited to have a WiFi controlled mower but very disappointed with this app. Our 400Ris mower will not sync with our Internet. Like many others get so far and no further. C'mon guys get this sorted. 👎 Not old fart friendly!!!
2023-02-19	Vi*****	Great app, and I hope the developers add some integration soon, specially for the Compact 400RiS (if the developer team of this robot is reading this, please add an API to the robot firmware so the thousands of people in the Home Assistant community can integrate it with Home Assistant)
Great app, and I hope the developers add some integration soon, specially for the Compact 400RiS (if the developer team of this robot is reading this, please add an API to the robot firmware so the thousands of people in the Home Assistant community can integrate it with Home Assistant)
2022-12-06	St*****	Does not work. Unable to register. Needs fixing.
Does not work. Unable to register. Needs fixing.
2022-11-21	Na*****	It might be a good app, but it keeps going in circles and I can't even create an account so I'll never know...
It might be a good app, but it keeps going in circles and I can't even create an account so I'll never know...