Reviews of Cloudbeds

By: Cloudbeds Technology

List of user reviews and ratings for Cloudbeds

Total ratings

2.04 (Rating count: 80)

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Review summary

Users report that the Cloudbeds Android app suffers from frequent crashes, limited functionality, missing key features like calendar views, and poor synchronization with the web portal. However, recent updates have fixed some bugs allowing editing and searching reservations, making the app somewhat usable. Many users desire more intuitive features such as visual indicators for room notes and better booking organization. Customer support responsiveness is also criticized. Overall, while the app shows promise, it currently cannot match the desktop version's capabilities.

Pros

Recently improved with bug fixes allowing reservation editing and searching.
Basic functionality for reservation management is present.
Some users find it useful after recent updates.

Cons

App frequently crashes, especially when viewing reservation details.
Lacks essential features like calendar view and sorting of rooms or bookings.
Poor synchronization with web portal and inaccurate booking information.
Limited functionality compared to desktop/web app versions; seen as mostly useless by many users.
Unresponsive customer support and slow communication.

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User Reviews

Recent rating average: 2.10

All time rating average: 2.04

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68% (13)

Date	Author	Comment
2025-01-17	Go*****	Literally won't even load. Just shows the logo and then goes white. Truly useless. Can't believe this is the metric for a company of this size and at this monthly rate
Literally won't even load. Just shows the logo and then goes white. Truly useless. Can't believe this is the metric for a company of this size and at this monthly rate
2025-01-16	Ed*****	The app doesn't open. It doesn't work at all.
The app doesn't open. It doesn't work at all.