Reviews of Cloudbeds

By: Cloudbeds Technology App

List of user reviews and ratings for Cloudbeds

Total ratings

2.08 (Rating count: 82)

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Review summary

Users report that the Cloudbeds Android app suffers from frequent crashes, limited functionality, missing key features like calendar views, and poor synchronization with the web portal. However, recent updates have fixed some bugs allowing editing and searching reservations, making the app somewhat usable. Many users desire more intuitive features such as visual indicators for room notes and better booking organization. Customer support responsiveness is also criticized. Overall, while the app shows promise, it currently cannot match the desktop version's capabilities.

Pros

Recently improved with bug fixes allowing reservation editing and searching.
Basic functionality for reservation management is present.
Some users find it useful after recent updates.

Cons

App frequently crashes, especially when viewing reservation details.
Lacks essential features like calendar view and sorting of rooms or bookings.
Poor synchronization with web portal and inaccurate booking information.
Limited functionality compared to desktop/web app versions; seen as mostly useless by many users.
Unresponsive customer support and slow communication.

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User Reviews

Recent rating average: 2.10

All time rating average: 2.08

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68% (13)

Date	Author	Comment
2025-01-16	Ed*****	The app doesn't open. It doesn't work at all.
The app doesn't open. It doesn't work at all.
2024-12-30	Ce*****	I'm a housekeeper. I've been working with this app for about 2 weeks. I wish there was a way to know which rooms have notes attached at a glance without clicking the room (like putting a dot or something beside the number). Added And I wish I could sort the rooms by number.
I'm a housekeeper. I've been working with this app for about 2 weeks. I wish there was a way to know which rooms have notes attached at a glance without clicking the room (like putting a dot or something beside the number). Added And I wish I could sort the rooms by number.
2024-12-25	Br*****	Updating to 4 stars (from 2) because of recent update that fixes bugs, and now you can actually edit reservations and search them by name. 🙏🏻. Still some improvements needed (calendar view please, not just list), but now it's actually a usable app :)
Updating to 4 stars (from 2) because of recent update that fixes bugs, and now you can actually edit reservations and search them by name. 🙏🏻. Still some improvements needed (calendar view please, not just list), but now it's actually a usable app :)
2024-12-19	Gi*****	Sem nenhuma pessoa no atendimento, não tem suporte, enviam um e-mail a cada 4 dias, sem nenhuma resposta clara a uma solicitação
Sem nenhuma pessoa no atendimento, não tem suporte, enviam um e-mail a cada 4 dias, sem nenhuma resposta clara a uma solicitação
2024-11-23	Go*****	Literally won't even load. Just shows the logo and then goes white. Truly useless.
Literally won't even load. Just shows the logo and then goes white. Truly useless.
2024-10-22	Av*****	Does not work
Does not work
2024-09-27	Ra*****	It's ONLY for installing. After that it's don't do anything.. No update..incorrect arrival and departure number/Information..
It's ONLY for installing. After that it's don't do anything.. No update..incorrect arrival and departure number/Information..
2024-09-12	Ic*****	Great!
Great!
2024-09-09	Si*****	What a turd. Baggy, crashes, non intuitive, the whistle component is useless. Bring back the old whistle app
What a turd. Baggy, crashes, non intuitive, the whistle component is useless. Bring back the old whistle app
2024-09-07	La*****	Garbage. Zero functionality. What is the point? Edit: is this the worst app on earth? Quit possibly. Months later, it's still trash, but now they are requiring it for whistle. Great.
Garbage. Zero functionality. What is the point? Edit: is this the worst app on earth? Quit possibly. Months later, it's still trash, but now they are requiring it for whistle. Great.