Recharge Telcel, Movistar and 的评论

作者： CLIQA

Recharge Telcel, Movistar and 的用户评论和评分列表

总评分

2.44 (评分數量： 373)

综述总结

Many users find the app convenient for recharging phones in Mexico, but multiple reviews report serious issues including being charged multiple times without the recharge completing, lack of customer service response, and error messages preventing successful transactions. Users also mention missing exchange rate transparency and possible fraudulent charges. While some praise its convenience over physical prepaid cards, the prevalent issues with charging and support severely impact user trust and satisfaction.

优点

Allows sending recargas to family members in Mexico
Can recharge various carriers like AT&T, Movistar, Telcel
Convenient alternative to buying prepaid cards in stores

缺点

Charges money multiple times without completing the recharge
No customer service response or support after issues
App often shows errors and fails to complete transactions
Unclear or missing exchange rate information before charging
Users report it may be fraudulent due to multiple unauthorized charges

升级即可查看所有 20 条评论

用户评价

最近评分平均值： 1.60

所有时间平均收视率： 2.44

45% (9)

日期	作者	评论
2020-04-14	A *****	It was pretty enjoyable at the beginning... Used to send recargas to a family member in Mexico like 4 times without any problems... Today 4-13-2020 I tried to send a recarga and the app said error please try again later and 5 min later I see on my bank statement 3x charged $11 each statement which adds up to$33 dollars charged. And family member never received a single recarga.. I guess this might be fraud..
It was pretty enjoyable at the beginning... Used to send recargas to a family member in Mexico like 4 times without any problems... Today 4-13-2020 I tried to send a recarga and the app said error please try again later and 5 min later I see on my bank statement 3x charged $11 each statement which adds up to$33 dollars charged. And family member never received a single recarga.. I guess this might be fraud..
2019-08-18	A *****	nunca pude pasar al siguiente paso despues de poner mi numero de tarjeta y dirreccion solo cargaba y cargaba . espero no me cobren nada porque yo si los demando
nunca pude pasar al siguiente paso despues de poner mi numero de tarjeta y dirreccion solo cargaba y cargaba . espero no me cobren nada porque yo si los demando
2019-03-30	A *****	si alguien quiere bajar esta app no lo agan te roban tu dinero y luego te enredan y no te contestan despues.
si alguien quiere bajar esta app no lo agan te roban tu dinero y luego te enredan y no te contestan despues.
2019-01-09	A *****	FRAUD! I downloaded this app and tried to use it on 1/7. I got the message "error, try again later." I tried sending messages through your chat option. Zero response. Now I look at my bank account and I have $11 charged FOUR TIMES on my account! I demand you refund the $11 x 4 times = $44.00. Immediately! My daughter did NOT receive any recarga on her phone. You charged me 4 times fraudulently! Going to my bank today to dispute the charges!
FRAUD! I downloaded this app and tried to use it on 1/7. I got the message "error, try again later." I tried sending messages through your chat option. Zero response. Now I look at my bank account and I have $11 charged FOUR TIMES on my account! I demand you refund the $11 x 4 times = $44.00. Immediately! My daughter did NOT receive any recarga on her phone. You charged me 4 times fraudulently! Going to my bank today to dispute the charges!
2018-11-13	A *****	No sirve, nada mas cobran el dinero pero no ponen el saldo...
No sirve, nada mas cobran el dinero pero no ponen el saldo...
2018-11-08	A *****	Trate hacer recarga a Movistar México y me cobraron $17.00 dos beses y trate de comunicarme con el supuesto chat en vivo. Como en línea en posición #1 y nada no respuesta ...mande un correo aún nada
Trate hacer recarga a Movistar México y me cobraron $17.00 dos beses y trate de comunicarme con el supuesto chat en vivo. Como en línea en posición #1 y nada no respuesta ...mande un correo aún nada
2018-04-27	A *****	it stole my money the receiver hasn't received the service and it took the money from my bank account not sure to recommend it to my family member what a scam. I sent a message to costumer service and no one has answered back what a waste of time downloading this app
it stole my money the receiver hasn't received the service and it took the money from my bank account not sure to recommend it to my family member what a scam. I sent a message to costumer service and no one has answered back what a waste of time downloading this app
2018-02-27	A *****	THIS FABULOUS. I LOVE THIS APP
THIS FABULOUS. I LOVE THIS APP
2017-12-24	A *****	Didnt work
Didnt work
2017-06-11	A *****	This app don't let you see what the exchange rate is, so you get charged not knowing what the actual reload will be.
This app don't let you see what the exchange rate is, so you get charged not knowing what the actual reload will be.