Reviews of Cleartrip - Flight Hotel Train

By: Cleartrip - Flights, Hotels & Buses App

List of user reviews and ratings for Cleartrip - Flight Hotel Train

Total ratings

3.79 (Rating count: 320,317)

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Review summary

Users frequently praise Cleartrip for easy, fast booking and good deals, but several reviews highlight serious shortcomings: hotel listings can be misleading or incorrect, customer support is often unresponsive, and refunds/cancellation terms are convoluted with additional charges and slow processing. Some mentions of duplicate bookings and unwanted fees exacerbate frustration. Overall, the app offers convenient booking and competitive prices but reliability and service problems, particularly around hotel data accuracy and refunds, undermine trust for many users.

Pros

Easy, fast, and user-friendly booking process
Competitive fares and frequent deals
Good to excellent customer service in many reviews
Convenient all-in-one platform for flight, hotel, and bus bookings

Cons

Hotels often shown with misleading or inaccurate information and wrong locations
Unresponsive or poor customer support and difficulty getting help
Refunds and cancellation issues, including non-refund of convenience fees and long delays
Duplicate bookings and trouble canceling or rescheduling

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User Reviews

Recent rating average: 3.40

All time rating average: 3.79

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54% (423)

Date	Author	Comment
2026-06-28	sh*****	customer care num not connecting unable to contact customer care
customer care num not connecting unable to contact customer care
2026-06-28	Ga*****	nice app
nice app
2026-06-28	ra*****	Better Service, easy booking, good offers
Better Service, easy booking, good offers
2026-06-28	su*****	good deal app
good deal app
2026-06-28	Ga*****	while booking it was showing cancellation possible till previous day and now showing no refund after booking date...not fair
while booking it was showing cancellation possible till previous day and now showing no refund after booking date...not fair
2026-06-27	An*****	worst service not recommended.Redbus is more relaible than cleartrip.
worst service not recommended.Redbus is more relaible than cleartrip.
2026-06-27	ab*****	very nice experience with the app and offers discounts. thank you all the team Guys I am really very happy to see the cleartrip features which are really so much helpful to the people,easy to use ,easy for booking and payment.
very nice experience with the app and offers discounts. thank you all the team Guys I am really very happy to see the cleartrip features which are really so much helpful to the people,easy to use ,easy for booking and payment.
2026-06-27	Sh*****	nice
nice
2026-06-27	Ru*****	unethical business from cleartrip.Dont book in this if you call the customer care in case of any problem they won't respond
unethical business from cleartrip.Dont book in this if you call the customer care in case of any problem they won't respond
2026-06-26	Na*****	outstanding
outstanding