Reviews of Cleartrip - Flight Hotel Train

By: Cleartrip - Flights, Hotels & Buses App

List of user reviews and ratings for Cleartrip - Flight Hotel Train

Total ratings

3.84 (Rating count: 323,828)

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Review summary

Users frequently praise Cleartrip for easy, fast booking and good deals, but several reviews highlight serious shortcomings: hotel listings can be misleading or incorrect, customer support is often unresponsive, and refunds/cancellation terms are convoluted with additional charges and slow processing. Some mentions of duplicate bookings and unwanted fees exacerbate frustration. Overall, the app offers convenient booking and competitive prices but reliability and service problems, particularly around hotel data accuracy and refunds, undermine trust for many users.

Pros

Easy, fast, and user-friendly booking process
Competitive fares and frequent deals
Good to excellent customer service in many reviews
Convenient all-in-one platform for flight, hotel, and bus bookings

Cons

Hotels often shown with misleading or inaccurate information and wrong locations
Unresponsive or poor customer support and difficulty getting help
Refunds and cancellation issues, including non-refund of convenience fees and long delays
Duplicate bookings and trouble canceling or rescheduling

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User Reviews

Recent rating average: 3.70

All time rating average: 3.84

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50% (489)

Date	Author	Comment
2026-09-10	Dr*****	good
good
2026-09-10	kr*****	though we download app the discount is same as doing normal online..no added benefits..but it shows 12% discount thro app..which is not actually there
though we download app the discount is same as doing normal online..no added benefits..but it shows 12% discount thro app..which is not actually there
2026-09-09	Fa*****	For Great Deal
For Great Deal
2026-09-09	Ar*****	Good
Good
2026-09-09	Mu*****	good
good
2026-09-09	Ma*****	nice app but needs to be more smooth. 1 big issue you can book flexi fare from airlines in one way trip but in round trip booking you don't get option of other fares from airlines on app as well as website. strange.
nice app but needs to be more smooth. 1 big issue you can book flexi fare from airlines in one way trip but in round trip booking you don't get option of other fares from airlines on app as well as website. strange.
2026-09-09	Aj*****	simple and easy interface to book. my preferred choice
simple and easy interface to book. my preferred choice
2026-09-09	Aa*****	Facing an issue while booking an IndiGo flight with an infant. When booking with only adults, Cleartrip shows all fare options including Saver, IndiGo Upfront and Flexi Plus. But once an infant is added, only the Saver option is displayed. Other platforms show the Flexi Plus option even with an infant. Please look into this and fix the issue.
Facing an issue while booking an IndiGo flight with an infant. When booking with only adults, Cleartrip shows all fare options including Saver, IndiGo Upfront and Flexi Plus. But once an infant is added, only the Saver option is displayed. Other platforms show the Flexi Plus option even with an infant. Please look into this and fix the issue.
2026-09-09	No*****	Disha full security train booking ticket flight flight ticket bus app good
Disha full security train booking ticket flight flight ticket bus app good
2026-09-09	Pr*****	Very nice
Very nice