Reviews of Cleartrip - Flight Hotel Train

By: Cleartrip - Flights, Hotels & Buses App

List of user reviews and ratings for Cleartrip - Flight Hotel Train

Total ratings

3.80 (Rating count: 321,400)

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Review summary

Users frequently praise Cleartrip for easy, fast booking and good deals, but several reviews highlight serious shortcomings: hotel listings can be misleading or incorrect, customer support is often unresponsive, and refunds/cancellation terms are convoluted with additional charges and slow processing. Some mentions of duplicate bookings and unwanted fees exacerbate frustration. Overall, the app offers convenient booking and competitive prices but reliability and service problems, particularly around hotel data accuracy and refunds, undermine trust for many users.

Pros

Easy, fast, and user-friendly booking process
Competitive fares and frequent deals
Good to excellent customer service in many reviews
Convenient all-in-one platform for flight, hotel, and bus bookings

Cons

Hotels often shown with misleading or inaccurate information and wrong locations
Unresponsive or poor customer support and difficulty getting help
Refunds and cancellation issues, including non-refund of convenience fees and long delays
Duplicate bookings and trouble canceling or rescheduling

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User Reviews

Recent rating average: 4.10

All time rating average: 3.80

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52% (458)

Date	Author	Comment
2026-08-14	NI*****	best rates
best rates
2026-08-14	Su*****	Efficient and customer oriented service
Efficient and customer oriented service
2026-08-14	Aj*****	too many time add comes in game for long time
too many time add comes in game for long time
2026-08-14	Ga*****	I had very bad experience with hotel on call staff.I had booked in midnight wrong no of adult on cleartrip via booking only 1 person for double deluxe room after talking to both hotel(2 times) and cleartrip(3 times 2 hours ) , hotel ask for 1500 extra for adding my partner in same double deluxe room and cleartrip was just puppet they dont have any authority to edit details after booking. price was same even booking for 2 person on same cleartrip app. Cleartrip took me screenshot also to verify.
I had very bad experience with hotel on call staff.I had booked in midnight wrong no of adult on cleartrip via booking only 1 person for double deluxe room after talking to both hotel(2 times) and cleartrip(3 times 2 hours ) , hotel ask for 1500 extra for adding my partner in same double deluxe room and cleartrip was just puppet they dont have any authority to edit details after booking. price was same even booking for 2 person on same cleartrip app. Cleartrip took me screenshot also to verify.
2026-08-14	Lo*****	good apa
good apa
2026-08-14	Ad*****	good
good
2026-08-13	Su*****	Great experience, love this app mainly offer and discounts.
Great experience, love this app mainly offer and discounts.
2026-08-13	Md*****	nice
nice
2026-08-13	Ri*****	good
good
2026-08-13	pa*****	Hassle free booking
Hassle free booking