Reviews of Phoenix Classroom

By: GEMS EDUCATION App

List of user reviews and ratings for Phoenix Classroom

Total ratings

2.33 (Rating count: 1,397)

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Review summary

Users find Phoenix Classroom visually appealing and appreciate its availability on multiple devices as well as helpful customer support. However, the app suffers from significant performance issues including lagging, slow file access, poor navigation, notification failures, and frequent errors or crashes. Many users find it hard to upload files or photos, experience login problems, and experience a frustrating user interface with too many unnecessary steps, making it difficult to track updates and complete assignments efficiently.

Pros

Accessible via website on multiple devices including laptops and computers.
Allows students and teachers to download and share files easily.
Helpful and prompt customer support response noted by users.
Good for students to sign up and use for school activities.
Visually appealing with good background and buttons design.

Cons

App is very slow, with frequent lagging and delays in opening files or pages.
Poor user-friendliness and difficult navigation with many unnecessary tabs.
Notifications often do not work or are not received after updates.
Issues with uploading files and images, including inability to upload photos directly.
Frequent crashes, errors, and difficulties logging in or accessing content consistently.

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User Reviews

Recent rating average: 1.70

All time rating average: 2.33

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43% (10)

Date	Author	Comment
2024-11-16	An*****	It's worst App. Everytime it's stopped when I click on group icon in it and always facing problem.
It's worst App. Everytime it's stopped when I click on group icon in it and always facing problem.
2024-11-09	ab*****	slow app, unable to open files properly and print them.
slow app, unable to open files properly and print them.
2024-10-18	Ad*****	The update of 18 Oct. 2024, fixed the lags but i still can't open the content of the notifications through the notification icon
The update of 18 Oct. 2024, fixed the lags but i still can't open the content of the notifications through the notification icon
2024-10-18	Da*****	I was good ..but after updating ... it is so bad ....I use it as aparent ...its hard to switch between the accounts anh when I click on the notification it does not work ...unfortunately it was amazing before updating
I was good ..but after updating ... it is so bad ....I use it as aparent ...its hard to switch between the accounts anh when I click on the notification it does not work ...unfortunately it was amazing before updating
2024-10-10	Sh*****	Please assist as I'm not receiving notifications after the new update
Please assist as I'm not receiving notifications after the new update
2024-10-09	Mo*****	Not a user friendly app, very slow. Also doesn't support opening files directly need to download everything even when not required
Not a user friendly app, very slow. Also doesn't support opening files directly need to download everything even when not required
2024-10-09	hi*****	I have bought a new tab (honor Pad X9 - model ELN - W09) but it's not downloading here. What can be the issue? I agree with so many people that this app takes ages to move. Not at all friendly.
I have bought a new tab (honor Pad X9 - model ELN - W09) but it's not downloading here. What can be the issue? I agree with so many people that this app takes ages to move. Not at all friendly.
2024-09-10	Bo*****	Takes a very long time to open practically anything and doesn't let you choose your profile picture it uses your picture which I'm not comfortable with sharing
Takes a very long time to open practically anything and doesn't let you choose your profile picture it uses your picture which I'm not comfortable with sharing
2024-09-09	Um*****	It takes too many clicks to reach the important info, hard to track updates, it should have shortcuts to favourite section. Also posts are eaiser to read than documents and emails, especially for reminders and about upcoming week activities, so we don't miss out any info and can also reply to the post for better context.
It takes too many clicks to reach the important info, hard to track updates, it should have shortcuts to favourite section. Also posts are eaiser to read than documents and emails, especially for reminders and about upcoming week activities, so we don't miss out any info and can also reply to the post for better context.
2024-09-03	An*****	This application is not user friendly and time lag for each and every single steps. Notification and viewing it is a time consuming process. 👎👎👎👎 100% dissatisfied
This application is not user friendly and time lag for each and every single steps. Notification and viewing it is a time consuming process. 👎👎👎👎 100% dissatisfied