Clarisonic

Name: Clarisonic
Rating: 2.17 (263 reviews)
Author: L'Oréal

By: L'Oréal

Customized routines & skin goal tracker

Features & Capabilities

The Clarisonic App is your ultimate skincare companion, designed to help you achieve your skin goals with ease and precision. It offers personalized routines based on a skin quiz, syncing seamlessly with your Mia Smart device to customize cleansing, exfoliation, massages, and makeup blending. Adjust the routine length and intensity to suit your preferences, guided by detailed tutorials.

Track your skin progress, set daily reminders to stay consistent, and earn achievements and rewards through a loyalty program that acknowledges your routine streaks and Clarisonic product purchases. Manage your device settings effortlessly, knowing when to charge or replace attachments. Even non-connected device users can benefit from routine guidance and manual progress tracking. Unlock your best skin with Clarisonic's tailored support and motivation.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

5.2.6 Last updated: 2020-09-01

Creation date:

2018-08-07

Publisher country:

Email:

go*****@loreal.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 288,154 ▼ 1,099

Other platforms

Clarisonic App (v5.2.5)

3.70

(738)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

L'Oréal

Google Play Store

https://play.google.com/store/apps/details?id=com.clarisonic.newapp

Email:

go*****@loreal.com

Website:

http://www.clarisonic.com

User Reviews

Multiple users report that the Clarisonic app fails to sync with the Mia Smart device, causing loss of smart mode functionality and inability to save or customize routines. While the device itself is praised, the app's instability, poor customer support, and frequent connectivity problems diminish the user experience. Recent updates have further degraded performance, making the device functionally similar to non-smart versions. Privacy concerns are raised about excessive app permissions. Overall, the app's failures significantly limit the potential of the hardware, causing widespread frustration among users.

Pros

The Mia Smart device works well initially and offers customizable routines at first.
The device itself is considered high quality and effective for facial cleansing.
Users appreciate the concept of a smart device with customizable features.
The app originally allowed syncing and saving personal routines.
Some users successfully used the device with older app versions or devices.

Cons

The app frequently fails to sync with the Mia Smart device, rendering smart features unusable.
User customized routines and settings disappear or cannot be saved after app updates.
The app connectivity is unstable, often stuck on connecting or not recognizing the device.
Customer support is unresponsive or ineffective in resolving app issues.
Recent app updates have worsened functionality, removing customization options and breaking smart mode.
The app requests unnecessary permissions (access to files, photos, and media) causing privacy concerns.
Users experience frequent crashes, inability to log in, or constant need to reinstall the app.

Recent reviews

It was great for about a month... Until I realized all my personalized routines disappeared and I was only left with the general options, and no way to save them or view them. I'm not sure if it's because of the shutdown of the company but I bought a "smart device" that only works on the general cleanse setting now. Very disappointed.

jo*****, 2021-02-19

App used to work maybe at the beginning of the year. Had to download on a new phone and it had nothing saved from my profile. My mia smart won't sync to it and it's stuck on slow start up and smart mode. It doesn't change to any modes or even change when i update the type of brush head and routine. I've emailed 2 times and no response either. Pretty bad since I just ordered new brush heads but at least I can use them on an older working device.