Claim Capture

Claim Capture brings a revolutionary way of capturing claims directly on site – with AI support, smart documentation tools and a fully integrated connection to Claim Space.

The app helps experts, field teams, assessors, insurers and restoration partners record all relevant information at the damage location. Capture photos, dictate findings, scan documents, create sketches, measure distances and areas, and collect structured claim data in one mobile workflow.

Claim Capture supports the entire on-site assessment process. Based on the specific claim, the app can provide personalized checklists, guide users through relevant documentation steps and prepare the Claimspace claim assessment for handover to the right expert or internal claim team.

A key feature is the AI dictation recorder. Users can dictate findings while continuing to take photos, measure areas, scan documents and use the app’s claim capture features. The dictation adapts to the app language and can be adjusted to the technical vocabulary of each organization to improve documentation quality and results.

After the on-site visit, Claim Space can automatically generate structured reports based on the information captured on site. This includes claim details, photo documentation, measurements, assessment information and cost calculations based on the collected data.

Key features:

• AI-supported on-site claim capture
Record claim information directly at the damage location with guided workflows and AI assistance.

• Personalized checklists
Receive claim-specific checklists that help capture all relevant details for the respective damage type.

• Claimspace claim assessment
Prepare structured assessment information for efficient handover to experts, claim handlers or partner teams.

• AI dictation recorder
Dictate findings while using photos, measurements, scans and other app functions at the same time.

• Organization-specific vocabulary
Improve recognition and documentation quality by adapting dictation to the terminology of your organization.

• Photo capture and AI analysis
Capture damage photos and support structured evaluation based on visible damage characteristics, affected areas and claim context.

• Measurements and area capture
Measure distances, rooms and surfaces directly on site to support accurate documentation and cost calculation.

• Document scanning
Scan invoices, reports, forms and other relevant documents from your mobile device.

• Sketch creation
Create simple sketches to visualize rooms, layouts, damaged areas or inspection notes.

• Automated reports in Claim Space
Use the captured on-site data to generate structured reports and cost calculations in Claim Space.

• Fully integrated process
From on-site capture to assessment, reporting and claim handover, Claim Capture is part of a connected Claimspace workflow.

Claim Capture can save up to 70% of the time usually required for expert reports and claim documentation by reducing manual follow-up, duplicate data entry and fragmented documentation processes.

The app is designed for professional use by insurers, experts, assessors, restoration companies and partners working with Claim Space.