CityB2B AI

CityB2B AI is a smart ordering platform designed for restaurants, cafes, and food service businesses to streamline procurement from their suppliers.

Key Features:
• AI-Powered Ordering — Place orders via voice or text in English and Chinese. Our AI assistant understands your needs and helps you order faster.
• Multi-Supplier Management — Connect with multiple suppliers, view personalised pricing, and manage all your orders in one place.
• Smart Product Search — Find products by name, category, or barcode scanning. View real-time pricing and availability.
• Order Tracking — Track orders from placement to delivery with real-time status updates and push notifications.
• Delivery Scheduling — View supplier delivery schedules and plan your orders around available delivery days.
• Claims & Returns — Submit post-delivery claims with photo evidence and track resolution.
• Bilingual Support — Full English and Chinese (Simplified & Traditional) interface.
• Customer Service — Get help from real staff when you need it, with seamless AI-to-human handoff.

Built for the Australian food service industry. Requires an active supplier account to use.