Reviews of ShareFile

By: Progress Software Corp. App

List of user reviews and ratings for ShareFile

Total ratings

2.72 (Rating count: 652)

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Review summary

User reviews show a mobile app plagued by instability. The top issues are crashes, freezes, and blank login screens that block file access. Many users must uninstall/reinstall to regain functionality, and Android file access/uploading is unreliable. A minority praise the desktop experience and security when it works, but the mobile app is frequently nonfunctional. Support is often criticized as unhelpful, contributing to a perception of poor mobile reliability.

Pros

File sharing from anywhere
Works on desktop/laptop, indicating cross-device reliability
Security and reliability when the app is functioning

Cons

Frequent crashes and freezing on mobile
Login issues, including blank login screen
Inability to access or upload files on Android devices
Requires uninstalling/reinstalling to work again
Poor customer support and slow issue resolution

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User Reviews

Recent rating average: 1.60

All time rating average: 2.72

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65% (48)

Date	Author	Comment
2026-07-31	Ma*****	been trying to get through to support for hours. need help with account. what happened to this service?
been trying to get through to support for hours. need help with account. what happened to this service?
2026-07-29	Se*****	do not open any folders. friz in start page all time. do not respond.
do not open any folders. friz in start page all time. do not respond.
2026-07-25	Da*****	App doesn't work. it just opens to a blank screen and nothing loads
App doesn't work. it just opens to a blank screen and nothing loads
2026-06-26	Ke*****	it used to work now it doesn't. I cannot download anything from it. and if I mange to download do it says I cannot find where it went to. totally annoying, frustrating
it used to work now it doesn't. I cannot download anything from it. and if I mange to download do it says I cannot find where it went to. totally annoying, frustrating
2026-06-22	Br*****	This app is extremely glitchy and janky! Constantly freezing and pausing downloads. Extremely slow to respond and difficult to manage files.
This app is extremely glitchy and janky! Constantly freezing and pausing downloads. Extremely slow to respond and difficult to manage files.
2026-06-18	Pr*****	worst app ever
worst app ever
2026-06-10	Ma*****	App is a pile of hot steaming garbage, it doesn't even work and ever since it was acquired from Citrix, it has become progressively worse. I will be looking for alternatives.
App is a pile of hot steaming garbage, it doesn't even work and ever since it was acquired from Citrix, it has become progressively worse. I will be looking for alternatives.
2026-04-22	Su*****	something very wrong, not0 able to upload to ShareFile
something very wrong, not0 able to upload to ShareFile
2026-04-14	Je*****	The phone app always sits on a blank screen even when logged in. Works maybe 20% of the time after switching between applications multiple times to refresh.
The phone app always sits on a blank screen even when logged in. Works maybe 20% of the time after switching between applications multiple times to refresh.
2026-04-08	Ti*****	This app never works.
This app never works.