Reviews of Citifyd

By: Citifyd

List of user reviews and ratings for Citifyd

Total ratings

2.30 (Rating count: 59)

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Review summary

User reviews indicate the app provides convenient and often cheaper parking options with good customer service; however, significant issues exist such as frequent crashes, pass transfer limitations, login problems, and onsite meter malfunctions. Many users are frustrated by the app's unreliability and failed functionalities, although some appreciate its parking availability and ease when it works.

Pros

Allows purchasing coveted parking spots at event garages conveniently.
Offers cheaper parking options compared to alternatives like Ticketmaster.
Good customer service with quick responses and solutions.
App provides proof of payment that is accepted at event parking.
Adds convenience with notification features for event arrival.

Cons

App frequently freezes, crashes, or fails to launch, making it unusable for many users.
Pass transfer functionality is problematic, often requiring location services and limiting when transfers can be made.
Onsite parking meters linked to the app are often out of paper, forcing reliance on the app or website.
Multiple login and authentication issues including unknown errors and registration failures.
Some users reported losing money due to app malfunctions and inability to use purchased passes.

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User Reviews

Recent rating average: 1.30

All time rating average: 2.30

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70% (14)

Date	Author	Comment
2024-06-17	Jo*****	Never even opened. Useless app
Never even opened. Useless app
2024-05-11	Me*****	This app no longer works. I even uninstalled and reinstalled it, it just opens to the loading screen and freezes or closes. I just go through the website instead because the printer machines at the lots are also usually out of paper, so the website is the only way to pay.
This app no longer works. I even uninstalled and reinstalled it, it just opens to the loading screen and freezes or closes. I just go through the website instead because the printer machines at the lots are also usually out of paper, so the website is the only way to pay.
2024-04-20	Ro*****	Was fine until it totally broke! It's been months now, and the app just sits on the launch screen and does nothing. I've cleared the cache, reinstalled it, and the issue persists. So stupid, and it's not like the pricing was great in the first place.
Was fine until it totally broke! It's been months now, and the app just sits on the launch screen and does nothing. I've cleared the cache, reinstalled it, and the issue persists. So stupid, and it's not like the pricing was great in the first place.
2024-04-16	Ji*****	It was great while it worked, but when you open the app it immediately closes. Has been over a month and no fix. In addition the onsite meters are constantly out of paper. I guess I will just start parking elsewhere.
It was great while it worked, but when you open the app it immediately closes. Has been over a month and no fix. In addition the onsite meters are constantly out of paper. I guess I will just start parking elsewhere.
2024-03-05	Je*****	Horrible. The app stopped working and so I was unable to use it to pay yesterday. Also I have purchased a new phone and I can't get a functioning app installed on it. There is an app page but it won't open.
Horrible. The app stopped working and so I was unable to use it to pay yesterday. Also I have purchased a new phone and I can't get a functioning app installed on it. There is an app page but it won't open.
2023-05-31	Ro*****	Was working fine until a notification that a problem has occurred with the app continuously popped up and doesn't allow me to continue. Pointless app.
Was working fine until a notification that a problem has occurred with the app continuously popped up and doesn't allow me to continue. Pointless app.
2022-07-09	Ri*****	None of the buttons work and the app doesn't even launch half the time. This is basically a jpeg.
None of the buttons work and the app doesn't even launch half the time. This is basically a jpeg.
2019-03-23	A *****	sux
sux
2019-03-16	A *****	I lost money because of this app. It wouldn't let my friend transfer the parking pass to my son when the app wouldn't let me login ("unknown error") I ended up not being able to use the parking pass and I had to pay extra.
I lost money because of this app. It wouldn't let my friend transfer the parking pass to my son when the app wouldn't let me login ("unknown error") I ended up not being able to use the parking pass and I had to pay extra.
2019-03-16	A *****	horrible app, first experience was that it was not allowing me to sign in for a pass that was being transferred and so i tried on a different device and then it would not be able send, they need to get their act together and not scam people out of their 15 dollars.
horrible app, first experience was that it was not allowing me to sign in for a pass that was being transferred and so i tried on a different device and then it would not be able send, they need to get their act together and not scam people out of their 15 dollars.