UnitedHealthcare Doctor Chat

Name: UnitedHealthcare Doctor Chat
Rating: 3.58 (152 reviews)
Author: UNITED HEALTHCARE SERVICES, INC.

By: UNITED HEALTHCARE SERVICES, INC. App

Doctor Chat is a secure chat with an in-network UnitedHealthcare doctor

Overview

Google Play Store

Downloads

29,425 ▲ 20

Data as of 2026-09-02

Rating:

3.58

(152)

Version:

11.1.0

Last updated: 2023-11-01

Ranking

#371,789 ▼ 1,341

Overall

Features & Capabilities

UnitedHealthcare Doctor Chat provides a secure and convenient way for UnitedHealthcare Community Plan members to chat directly with in-network emergency doctors. Whether you're feeling unwell, uncertain about a prescription, or need guidance on an injury, Doctor Chat connects you to licensed medical professionals who offer immediate advice and peace of mind.

Accessible from your phone or computer, this extension helps you decide whether to recover at home or seek emergency care. Currently available to select members, Doctor Chat ensures trusted medical support wherever you are, making healthcare more accessible and responsive.

User Growth & Download Statistics

App

By:

UNITED HEALTHCARE SERVICES, INC.

Downloads:

29,425 20

Rating:

3.58

(152)

Version:

11.1.0 Last updated: 2023-11-01

Version code:

344

Creation date:

2019-01-14

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.INTERNET Low risk
android.permission.MODIFY_AUDIO_SETTINGS Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk

Size:

31.59MB

Email:

mo*****@optum.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-09-02

Compare stats and ranking:

Ranking

# 371,789 ▼ 1,341

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

UNITED HEALTHCARE SERVICES, INC.

Google Play Store

https://play.google.com/store/apps/details?id=com.cirrusmd.uhc.android

Email:

mo*****@optum.com

Website:

http://mobility.uhc.com/docgps

User Reviews

Users appreciate the app's quick and reliable virtual doctor visits, which save time and offer convenient access to medical advice and prescription refills. However, many reviews highlight persistent technical problems like failing to install or update the app, which prevent usage. Additionally, some users face difficulties registering or navigating the app, and a few express dissatisfaction with the quality of medical assistance received. Despite these issues, those who can use the app find it helpful and efficient for telehealth needs.

Pros

Quick and reliable service with doctors who are easy to talk to.
Convenient and saves time compared to in-person visits, especially during COVID-19.
Easy to use for prescription refills and general advice.
Fast response time, often within 15 to 30 minutes.

Cons

The app has frequent issues with updating, installing, or downloading, leading to inability to use it.
Some users report the app redirects to a web browser instead of providing an in-app chat experience.
Difficulties with registration, such as member ID validation errors.
User interface issues, such as difficulty finding doctors or confusing navigation.
Perceptions of inadequate doctor support, with cases where users feel their health concerns were not properly addressed.

Recent reviews

Absolute garbage. 100% useless. They don't do virtual visits, refil prescriptions, or even validate your information so that you can utilize teladoc. It's like they think your health & illness is a game or some teiztid joke

Bl*****, 2024-08-25

The app takes me to my web browser to sign in and chat. Idk what happened. It was working fine before. Seems like there's no point in having the app now. Is there a fix for this?